Receptionist - North Area

**Employment Status**

Permanent Full Time

**Program**

Community Health Rehab & Palliative Care

**Location**

Barwon Health North, Corio CHC

**Hours Per Fortnight**

80

**Position Summary**
- Work with an innovative multidisciplinary team in new state-of-the-art facilities
- Permanent full-time - 80 hours per fortnight

**About the facility**

Barwon Health is one of the largest and most comprehensive regional health services in Australia, providing care at all stages of life and circumstance. Health services available through Barwon Health cover the full spectrum from primary care, community services, aged care, rehabilitation, mental health, emergency and acute care. There are approximately 8000 staff across 28 locations, including University Hospital, McKellar Centre, Community Health Centres, Alan David Lodge and Barwon Health North.

Barwon Health North is a new two story facility located in the Northern Suburbs of Geelong to provide a state-of-the-art flexible health facility to meet the growing needs of the community.

Barwon Health North will provide accessible healthcare close to home and to public transport bridging the gap between the acute settings at the University Hospital Geelong by providing the following services:

- Urgent Care Services
- Medical Imaging
- Child and Family Services
- Healthy at Home (Chronic and Complex Care)
- Dialysis
- Specialist Clinics

**About the role**

As the Receptionist at Barwon Health North you will ensure that all administrative functions support each patient's journey of access and patient centred care with a high standard quality in line with the organisational values.

Duties of the role include but are not limited to:

- Providing information to customers promptly and in an easily understood form and that is accurate, current and complete
- Assisting any visitors with general enquiries whist ensuring that the waiting area in maintained as comfortable as possible for visitors to the centre.
- Undertake the day to day administration duties of the assigned area including, banking, site issues, data entry, DMR scanning, risks and improvements.
- Develop self-improvement plan in consultation with the Clerical Supervisor to ensure continuous improvement goals are achieved.

**About the culture**

The Northern Suburbs is both dynamic and challenging environment; where staff draw on a large scope of practice and need to be able to think outside the square to work with some of our client cohorts. The possibilities to be innovative are endless.

There is a strong and supportive team culture in our current services at Corio, which will align and integrate with those being delivered at Barwon Health North. Working together across a range of disciplines staff have a focus on clients and their health improvement or improving self-management skills to enhance living with chronic illness. Our team culture can be best described as forward striving, involved, empathetic and innovative.

There is a strong alignment to Barwon Health values in our team and as a staff member of our team, you will be part of the culture that lives the values. That is to enable all of the team and clinicians own professional goals to be met in a supportive and accountable environment. Our leadership team understand the challenges at the coalface and we will work side by side with all staff to find solutions.

**Barwon Health staff benefits**
- Flexible working arrangements
- Professional development
- Access to employee wellness facility/program
- Salary packaging
- Social club
- Doorstep to the Great Ocean Road, Bellarine Peninsula and the Surf Coast

**Diversity and Inclusion**

At Barwon Health we are committed to a diverse and inclusive workforce where we value each person's uniqueness. We embrace diverse life experiences and the perspectives of our people, whilst providing high-quality health care to all members of our community, regardless of age, gender, ethnicity, religion, cultural background, disability, or sexual orientation.

We at Barwon Health are proud to be Totally Smoke Free.

**Selection Criteria**

Essential: Can you please list Barwon Health's values?
Essential: Can you please choose one of Barwon Health's values and describe a situation in the workplace where you have displayed this value?
Essential: Demonstrated experience in a busy reception, providing clerical and administrative duties in a confidential environment.

Essential: Ability to prioritise and undertake a range of complex tasks independently.
Essential: Mature, friendly disposition with a high level of tolerance towards staff members and the general public
Essential: Ability to work in a high pressure environment and multi task
Essential: Awareness and sensitivity to minority groups and alternative lifestyle choices. Please provide an example.
Essential: I agree, to commence employment, I am required to meet Barwon Health's immunisation requirements (including full Covid-19 and Influenza vaccination)