Learn To Swim Supervisor

4 days ago


Sydney, New South Wales, Australia Swim Coaches & Teachers Australia (Swim) Full time

Overview
Learn to Swim Supervisor
at
SWIM Coaches & Teachers Australia (SWIM)
for Macquarie University Sports and Aquatic Centre (MUSAC).
Responsibilities
Provide high quality in-water Learn to Swim and water safety instruction aligned with MUSAC Learn to Swim program lesson and progression plans.
Supervise and ensure the smooth delivery of Learn to Swim lessons with high levels of customer service to parents and swimmers.
Identify and resolve complaints promptly, ensuring positive customer service outcomes.
Assist in identifying training needs for the Learn to Swim program and provide coaching to Learn to Swim instructors to maintain required standards.
Support initiatives that foster team cohesion and performance, such as recognition awards and strong communication.
Assist in planning and delivering other Learn to Swim program initiatives such as School Sport, Holiday Program water safety, and member retention activities.
Assist the Learn to Swim Coordinator with roster planning, timetabling, enquiries, and issue resolution relevant to this role.
Comply with relevant EEO and WHS regulations.
Perform any other duties as required and appropriate for this classification.
About You / Selection Criteria
Experience teaching Learn to Swim (LTS) and water safety across all levels and age groups.
Strong planning and organising skills, ideally including swim programming.
Excellent written and verbal communication with proven customer service and problem-solving ability.
Ability to problem solve quickly and constructively.
Enthusiasm, energy, and a genuine passion for teaching swimming to children.
Supervisory experience (desirable).
Regulatory Requirements
SWIM Australia Teacher of Swimming and Water Safety or equivalent
First Aid Certificate with CPR
Working with Children Check
Criminal history check
SWIM Australia Teacher of Babies & Toddlers or equivalent is desirable, but not mandatory.
Work hours will vary to accommodate business needs. Must be available to work weekdays and weekends.
Applicants must be legally entitled to work in Australia.
Benefits
Competitive Salary with 12% Superannuation
Complementary Macquarie University Sport & Aquatic Centre gym access
Ongoing education and professional development opportunities
Access to staff wellbeing program and support services
On a vibrant campus with diverse amenities
Access to discounted corporate health insurance and staff flu shot program
Full access to the University's Library
Bonus discounts and reward points at Campus Life outlets
How to Apply
If you think this could be the right fit, apply online and submit your CV and a cover letter outlining your suitability and how you meet the criteria and requirements above.
Application Details
Closing Date: 14 September 2025
Applications will be reviewed as received. We reserve the right to progress or decline an application prior to the closing date and may close the advertisement early if a sufficient number of qualified applicants are received.
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