Project Delivery Officer

4 days ago

Melbourne, Victoria, Australia Community Housing Ltd Full time

Contribute to a world without housing poverty
- Part time (4 days per week) permanent position based in Blackburn VIC
- Great salary + super + salary packaging + other benefits

**About us**

Community Housing Limited (CHL) is a leading not-for-profit organisation dedicated to making a positive impact in the housing sector. We are committed to addressing housing issues and supporting vulnerable populations by offering affordable and sustainable housing solutions to individuals and families in need.

At CHL, our primary goal is to create safe, secure, and affordable housing options that empower individuals and families to thrive. With a focus on delivering high-quality service and outcomes, we manage over 11,000 new and existing properties across various communities. CHL is driven by a collaborative team culture where every member plays a vital role in achieving our mission.

**The Role**

The Program Delivery Officer is responsible for supporting and administering a program of operational projects. Focused on quality outcomes and performance improvement.

The Program Delivery Officer will manage a portfolio of projects, focused on quality service outcomes and continuous improvements, including on-boarding of new developments and performance strategies. This is a part time role, days worked can be discussed further at interview stage and is based at our Blackburn office.

**You will**:

- Undertake operational level project management activities including planning, implementing, monitoring, and reporting on progress and highlighting project risks
- Implement quality assurance initiatives and best practice strategies, undertaking regular internal reviews and assessments, monitoring program outcomes, and reporting
- Provide cross-organisational support to technical teams and management; strengthen operational delivery and performance; assist with business continuity management
- Liaise with government departments, support agencies and internal stakeholders across Victoria
- Contribute to program development and to knowledge management across delivery teams, drawing upon lessons from programs and projects
- Improve the understanding of quality systems and best practice methods, support a continuous improvement culture; improve customer and property data, compliance standards and program practice
- Support staff induction, onboarding and training plans in housing services delivery; provide support during periods of leave

**The qualities we are looking for**:

- Minimum 3 years' experience social housing or community sector service delivery
- Qualifications and/or experience in housing management, communications, or project management
- Ability to interpret and operationalise contracts, legislation and/or policy
- Knowledge and understanding of project management principles and practice
- Current Driver's Licence

CHL acknowledges the traditional Aboriginal owners of country throughout Australia and we pay our respects to them, their culture and their Elders past and present.

We look forward to hearing from you.

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