Photocopier Technician

6 days ago

Brisbane, Queensland, Australia Cos-Aus Full time

An exciting opportunity exists to join one of Australia's high growth private businesses.
COS is a family owned and run Aussie business made up of a community of like-minded people working towards a common goal.
Our purpose is to keep Australian workers, patients and students healthy, safe and productive by providing products.
Why?
So we can deliver on our pledge to donate 1% of total revenue to everyday Australians through the Lyone Foundation.
About The RoleWe are seeking a skilled Photocopier Technician to install, maintain, and repair photocopiers, printers, and multifunctional office equipment.
The ideal candidate will have strong technical expertise, troubleshooting abilities, and excellent customer service skills to ensure seamless operation and minimal downtime for our clients.Key ResponsibilitiesInstallation & Setup: Deliver, install, and configure photocopiers, printers, and multifunction devices at client locations.Troubleshooting & Repairs: Diagnose technical issues and perform necessary repairs on-site or in the workshop.Preventative Maintenance: Conduct routine maintenance and servicing to prevent breakdowns and ensure optimal performance.Customer Support: Provide technical support and training to clients on proper use and maintenance of equipment.Parts & Inventory Management: Order and replace defective parts as needed while keeping accurate records of inventory usage.Software & Network Integration: Assist with connecting devices to networks, installing drivers, and troubleshooting software-related issues.Documentation: Maintain detailed service records, reports, and customer feedback for each job completed.Travel to client locations for on-site support - company vehicle & fuel allowance suppliedRequires physical activity, including lifting and carrying heavy equipment.Working with tools and electronic components in office or workshop settings.About YouProven experience as a Photocopier Technician or similar technical roleA valid driver's licenseStrong knowledge of photocopiers, printers, and multifunctional devices (brands such as Konica Minolta, Toshiba, etc.).
Exceptional customer service skillsExcellent problem-solving, out of the box thinking to find solutions and have a drive for ownership and communication skills.High level attention to detailExcellent organisational and time management skillsAbility to work autonomously as well as effectively within a teamBenefits of working with COSFlexible hybrid workplaceAnnual employee incentive schemesGenerous Reward and Recognition programsCommitment to professional development with ongoing training and career development opportunitiesAccess to free Mental Health programsBirthday, Anniversary, Paid Parental Leave and Purchase Leave availableConvenient location with free onsite parkingModern onsite gymEmployee discounts on full product rangeOpportunity to participate in community welfare and charity initiativesNovated Lease / Salary Sacrifice for electric vehicles available

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