Medical Receptionist

1 week ago


Australia A1 Doctors Surgery Sydenham Full time

1 year of relevant work experience required for this role
- Part time hours
- Mon: Morning, Afternoon
- Tue: Morning, Afternoon
- Wed: Morning, Afternoon
- Thu: Morning, Afternoon
- Fri: Morning, Afternoon
- Working rights required for this role

The admin team's day starts at 9am.

Key Responsibilities:

- Greet and assist patients in a courteous and professional manner.
- Manage appointment scheduling, including booking, rescheduling, and

cancellations
- Maintain patient records and ensure confidentiality and accuracy
- Process patient billing and manage payments
- Coordinate with doctors, nurses, and other healthcare professionals to ensure seamless patient care
- Oversee the maintenance of the reception area and ensure it is clean and welcoming.
- Train and supervise junior reception staff as needed
- Assist with administrative tasks such as faxing, filing, data entry, and inventory management
- Improve upon, implement and adhere to clinic policies and procedures

Required Qualifications:

- Minimum of 1 years of experience as a medical receptionist or in a similar role
- Excellent interpersonal and communication skills
- Knowledge of Medicare billing processes
- Proficiency in using

Best Practice medical practice management software
- Strong organisational skills and attention to detail
- Ability to work independently and as part of a team
- Experience in a busy GP or specialist clinic
- Understanding of medical terminology and healthcare operations
- Professional and compassionate attitude towards patients
- Ability to handle stressful situations calmly and efficiently

**Job Type**: Part-time

Pay: $28.12 - $34.00 per hour

Expected hours: No less than 20 per week

Work Location: In person



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