Enterprise Efficiency Delivery Principal

Technology & Operations Division
- Work on a business transformation initiative
- Permanent Opportunity

**READY FOR ANYTHING**

At IAG, we live and work by our purpose to make your world a safer place. We are motivated by a unique culture that celebrates honesty, creativity, empathy, equity and collaboration. We call it the IAG way, and it means we all share a 'ready for anything' mindset that sets the tone for positive actions and positive outcomes. We put heart into everything we do which guides us to create amazing things for our customers, our people and our communities.

As the largest general insurance group in Australia and New Zealand, we own some of the region's most trusted brands, including NRMA Insurance, CGU, SGIO, SGIC and WFI. We are ready for anything.

**The Role**

As our Enterprise Efficiency Delivery Principal, you will make important contributions to the analysis, design, and implementation of business performance approaches, developing tailor-made solutions and collaborating broadly to ensure positive impact and sustainable results.

You will have the opportunity to build on your proven leadership skills and leverage your interest in inspiring others, building strong relationships, and creating a true followership. In a collaborative team setting, you will work closely with others but also autonomously with little direction. Your strong problem-solving and communications skills will ensure successful project initiatives and team performance focused on driving continuous improvement and business efficiency. Additionally, you will orchestrate aspects of the Enterprise

Efficiency Delivery Program Management Office (PMO).

**Key Responsibilities**
- Gather and interpret information from a range of sources, through modelling data and processes to identify systemic issues and the root cause of pain points.
- Design and facilitate workshops for brainstorming, ideation and opportunity validation.
- Identify business efficiency benefits by measuring process improvements or other cost/benefit analysis and drive prioritisation through value vs. effort insights.
- Collaborate with business stakeholders across the ecosystem to co-create, recommend and support implementation of efficiency solutions.
- Forecast, measure and report on efficiency improvements, clearly articulating impact of continuous improvement changes delivered.
- Support delivery of Enterprise Efficiency Delivery Program Management Office (PMO) operations and outcomes.

**Skills & Experience**
- You will bring with you consulting or problem-solving experience in a commercial, start-up, not-for-profit, disruptor, gig organisation or in the financial services industry.
- You will have proven experience working with or on project teams, engaging at all levels - in areas such as supply chain, procurement, enterprise cost reduction, operational improvement and process excellence.
- Your experience will showcase your ability to conduct analysis (desktop research, data analysis, reviewing documents, process mapping, interviews etc.) and synthesising into digestible outputs (e.g. reports, process maps), using structured problem-solving approaches / frameworks.
- Demonstrated ability in dealing with ambiguity and responding to change.
- Demonstrated experience working with and advising senior stakeholders.
- Highly developed written and verbal communication skills.
- Excellent verbal reasoning and influencing abilities.
- Demonstrated aptitude for quantitative, analytical, and data modelling skills.
- Strong and adaptable facilitation and communications skills, both written and verbal
- Tertiary qualifications in related discipline couple with extensive business-related experience

**Ready for Anything?** We would love the opportunity to learn more about you

IAG rewards and recognises its people with generous benefits, career development opportunities and real work-life balance. Employees also enjoy 13% superannuation, up to 50% insurance discounts, flexible work and leave options, generous parental leave and return to work programs, various corporate partner discounts and a people-focused culture that celebrates achievements big and small.

IAG has committed to the reconciliation movement in Australia for First Nations people and focus on providing a safe and supportive work environment for all our employees. More information on our Reconciliation Action Plan can be found on our company website.