Scheduler - Home Care

6 days ago

Sydney, New South Wales, Australia Lutheran Services Full time

**Are you passionate about making a real impact on people's lives? Do you thrive in environments where efficiency and excellence are the standards? If so, we have the perfect opportunity for you to join our dedicated team at Lutheran Services.**

**About Us**:
At Lutheran Services, we're committed to serving communities in Queensland with excellence. We prioritise delivering compassionate care and support to individuals and families across the region. Join us as we make a meaningful difference in the lives of those we serve.

**About the Role**:
We're seeking Home Care Scheduling Team Members to play a vital role in ensuring the smooth and efficient operation of our Home Care program. You'll work closely with the Home Care Scheduling Manager to develop and maintain robust scheduling processes that optimise resources and reduce costs.

**Key Responsibilities**:
In this role, you will be instrumental in developing and maintaining Home Care schedules to ensure efficient service delivery in compliance with organisational policies and legislative requirements. This involves collaborating closely with the Home Care Scheduling Manager to establish robust scheduling processes that optimise resources and minimise costs. Additionally, you will provide essential support to the Home Care Manager and Coordinators, ensuring the smooth and effective operation of the program.

You will work collaboratively with staff to create fair and reasonable rosters that meet the needs of both clients and employees. This includes managing roster changes promptly and effectively to minimise disruptions to service provision. Your role will also involve offering guidance and advice to stakeholders on matters related to scheduling, leveraging your expertise to address any scheduling challenges that may arise.

Furthermore, you will play a critical role in ensuring the accurate processing of staff mileage payments by cross-referencing mileage forms with rosters. Additionally, you will be responsible for conducting thorough reconciliation of shifts and related documentation for finance processing. Your ability to generate insightful reports and analysis on rostering data will be essential in informing decision-making processes and optimising scheduling practices for the benefit of the organisation and the individuals it serves.

**Our benefits**

As a member of the Lutheran Services team, you will enjoy a professional work environment that genuinely cares about its employees. We value dedication and performance and offer a great work-life balance, generous benefits, flexible arrangements, and ongoing opportunities for professional development and career progression. You will also have access to salary packaging, a dedicated Employee Assistance Program, and various discounts on health insurance, holidays, travel, gym membership, and more.

To review the position description, please click here

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