Site Support Technician

2 days ago

Perth, Western Australia Hitachi Construction Machinery Full time

**About Us**

Hitachi Construction Machinery (Australia) Pty Ltd is a leading manufacturer of construction and mining equipment.

**The Opportunity**

With strong growth in our mining operations, we have an exciting opportunity for an experienced and motivated Site Support Technician to join the team. This site based role would be scheduled on a FIFO roster of a 2/2 working both day and night shifts. Reporting to the Site Support Supervisor, main responsibilities include:

- Providing quality and timely customer outcomes through diagnostic, maintenance, and repairs to a wide range of equipment
- Attending to onsite site breakdowns and undertaking fault finding and diagnostic work
- Maintaining the important link between the customer and the company, ensuring a high level of technical product support
- Ensuring the HCA Safety Culture is embraced and displayed and driven from within

To be successful in this role, you will need:

- Relevant diesel or plant mechanic trade qualifications with experience in the maintenance of mining equipment
- A strong safety focus with an understanding and ability to abide by site safety processes at all times
- Excellent technical knowledge of Hitachi mining equipment would be an advantage
- Good communication and customer service skills and the ability to build long term relationships
- Computer literacy skills including knowledge of Microsoft Office
- To be versatile, hands on and able to perform other related duties as required
- Hold High Risk Licences - EWP - WAH - Dogging & Rigging

**Benefits**

We are offering:

- Permanent Full Time Position in a leading OEM with long term job security
- Competitive pay rate, zone allowance & the potential to earn bi-annual bonuses
- Scaled rates - starting rate $67/hr, potential to qualify for $78/hr based on yearly performance & training completed
- Superannuation paid on all ordinary hours up to 12 hours per rostered shift
- Overtime on request
- 1hr of Airport standby time & 2hrs of flight travel time paid to/from the Site
- Reimbursements paid for transport to and from home to airport, or airport parking
- Brand new HP Laptop provided to new employees - no more paper timesheets
- 190hr annual leave & 76 hours personal leave per annum
- Relocation assistance if required
- Opportunity to work on the entirety of the Hitachi range, including a new fleet of trucks and excavators
- Exclusive staff discounts on Medibank Health Cover and Hitachi appliances, and other products & services
- OEM training and opportunities for upskilling with access to the latest technologies
- Supportive mentors who value your input in finding new and improved ways to achieving success
- Be a part of a leading OEM which genuinely values and ensures everyone is happy and safe at work

At Hitachi, we value our people and work towards providing guidance on your career path towards a rewarding and successful experience. We are proud to be an Equal Opportunity Employer who recruits based on merit and capabilities. We encourage and support a diverse talent pool of skill, ethnicity and gender, to create a wide culture of shared values and enriched experiences in our business.

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