Field Service Technician

2 days ago

Brisbane, Queensland, Australia Aptella Full time

Aptella are currently seeking a Field Service Technician to join their team. This is a full-time permanent role be based at our branch in Rockhampton.**This role will report to the Field Service Manager and requires a high level of personal responsibility and autonomy to deliver quality services that maintain a positive customer experience.

As a Field Service Technician, you will be responsible for carrying out machine system installation and repairs for customers with particular focus on Machine Control Systems and site solutions; these include 2D/ 3D automation, machine payload weighing and machine safety systems. Installation and support will primarily be onsite with an occasional mix of phone/ remote support activities.

**Key Responsibilities will include**:

- Onsite and workshop-based installations of machine control systems and equipment.
- Calibration and Commissioning of machine systems and attachments.
- Troubleshooting, problem solving, technical support.
- Servicing & maintaining equipment.
- Customer training.

**About you**:

- Trade Qualified Auto Electrician, Heavy Diesel Mechanic or Light Vehicle mechanic highly regarded.
- Excellent communication and organisational skills.
- Mechanical aptitude and fabrication skills.
- Understanding of Electrical and Hydraulic systems.
- Ability to build and manage customer relationships and expectations.
- Strong attention to detail.
- Goal oriented, outcome focused, performance driven.
- Display a high degree of professionalism and positive attitude.
- Ability to work autonomously.
- Excellent troubleshooting and diagnostics skills.
- Strong practical and technical experience.

**Required**:

- Driver's Licence (car)

**Desirable**:

- Experience with heavy equipment mechanical repairs/ maintenance.
- Experience with heavy equipment auto electrical repairs/ maintenance.
- Experience with mobile plant hydraulic systems.
- Experience or exposure to installing and maintaining machine control systems.
- A knowledge of Surveying practices, techniques and concepts would also be of benefit.
- Interest in new technology development

**Why Choose Aptella?**

At Aptella, we're more than just a workplace—we're a community that thrives on collaboration, innovation, and inclusivity. With an impressive 82% employee engagement rate, our team is energised and united in their passion for what we do.

Imagine working with the latest technology, surrounded by talented colleagues who inspire you every day. We celebrate diversity of thought and provide a dynamic environment where your ideas can flourish. We offer a competitive reward structure, continuous learning and career advancement, flexible work arrangements and generous parental leave; we've got your growth and well-being covered.

If you're driven by excellence and ready to make a meaningful impact in your career, Aptella is the place for you
- Aptella is an equal opportunity employer that values diversity - we acknowledge the vibrancy that a diverse workforce brings to enhance both our workplace culture and our service delivery._

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