Support Worker

2 weeks ago

Toowoomba, Queensland, Australia Lutheran Services Full time

**About us**:
Lutheran Services is a not-for-profit organisation that has been serving the people and communities of Queensland since 1935. We provide quality and contemporary support and accommodation for older people, young people and their families, people living with a disability or mental illness and families experiencing domestic violence and hardship. We are present at more than 20 locations throughout Queensland.

Our dedicated workforce of nearly 1800 makes a difference to the lives of many people every day. They bring our vision to life - helping those we serve to pursue the lives they hope for, and enabling the communities we are part of to thrive.

As a member of the Lutheran Services team, you will enjoy a great work-life balance, generous benefits, flexible arrangements and ongoing opportunities for professional development and career progression.

**Salem** has been part of the Toowoomba community since 1935 and is located only minutes from the town's centre.

**About the role**:
As a **_Support Worker (Home Care Packages)_**, you will be responsible for:

- Delivering services for clients at home and in the community as outlined in the Personal Independence Plan including supporting and guiding clients to complete identified tasks, as well as completing agreed tasks on behalf of clients.
- Contributing to assessments of the client's goals, interests and needs.
- Assisting the service coordinator to maintain appropriate communication with carers and family members nominated by the client.
- Adhering to risk mitigation procedures and bring new risks to the attention of the service coordinator.
- Advising the service coordinator of significant changes in the client's capacity and/or if the client requests a different service mix.
- Maintaining accurate comprehensive case notes.
- Undertaking administrative duties associated with the role.

**We have a casual opportunity available. Minimum 15 hours per fortnight. Monday -Sunday**

**About you**:
Critical to your success in this role will be the proven ability to demonstrate:

- A high level of effective interpersonal and communication skills
- Your ability to maintain confidentiality and impartiality
- Respect and responsiveness to client needs
- Well maintained, clean & reliable vehicle with full comprehensive insurance
- A willingness to work with non-traditional approaches to service delivery for older people

It is essential that you:

- Are fully vaccinated for CoViD 19
- Maintain a NDIS Worker Screening check

A Certificate III in Individual Support (or similar), or the willingness to obtain the qualification, is highly desireable.

**What we can offer you**:
A professional work environment in an organisation that genuinely cares, values dedication and performance.

You will receive:

- Learning and development opportunities including assistance to gain your Certificate III in Individual Support
- Access to salary packaging increasing your take home pay
- Good work life balance
- Mileage allowance
- Access to discounts, such as health insurance, holiday and travel, gym membership, IT and home appliances
- Membership to our dedicated Employee Assistance Program.

**How to apply**:
For a copy of the position description please click here.

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