Retail Sales Assistant

2 weeks ago

Melbourne, Victoria, Australia The Ugg Shop Full time

About The UGG Shop:
The UGG Shop is a premium retailer specializing in authentic Australian UGG boots and footwear. We pride ourselves on delivering exceptional customer service and providing a warm, welcoming atmosphere for every shopper. Our team is passionate about quality, comfort, and helping customers find the perfect fit for their lifestyle.

**Job Description**:
As a Retail Sales Assistant at The UGG Shop, you will play a key role in delivering an outstanding shopping experience. You will assist customers in selecting products, provide detailed product information, and ensure the store is well-presented. We are looking for someone who is customer-focused, enthusiastic, and eager to be a part of a dynamic retail environment.

Key Responsibilities:

- Greet and engage with customers, providing friendly and personalized service.
- Assist customers in finding the right products, explaining features, and offering styling advice.
- Maintain a clean, organized, and visually appealing store environment.
- Handle cash register operations, including sales transactions and refunds.
- Stock and replenish merchandise, ensuring shelves are full and displays are attractive.
- Assist with inventory management and stock counts as needed.
- Build and maintain strong product knowledge to provide accurate information to customers.
- Meet and exceed individual and store sales targets and KPIs.
- Actively participate in store promotions and marketing activities.
- Uphold store standards by adhering to company policies and procedures.

Qualifications and Skills:

- Previous retail or customer service experience is preferred but not required.
- Strong communication and interpersonal skills.
- Positive attitude with a passion for customer service.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Flexible availability, including weekends, evenings, and holidays.
- A team player who is motivated and eager to learn.
- Basic computer skills for point-of-sale systems.

What We Offer:

- Competitive hourly wage and sales incentives.
- Generous employee discounts on products.
- Opportunities for career growth and development within the company.
- A supportive, friendly, and team-oriented work environment.
- Comprehensive training to help you succeed in your role.

**Job Type**: Casual

Pay: From $32.06 per hour

Expected hours: 24 - 32 per week

**Benefits**:

- Employee discount
- Salary packaging

Schedule:

- 8 hour shift

Supplementary Pay:

- Overtime pay
- Penalty rates
- Performance bonus

Application Question(s):

- Do you have native or bilingual proficiency in any languages other than English?
- How much notice are you required to give your current employer?
- Can you elaborate on your eligibility to work in Australia?
- What days are you available to work?

**Experience**:

- Point of Sale (POS) software: 1 year (preferred)
- Working towards sales targets and KPIs: 1 year (preferred)
- Retail sales: 1 year (preferred)

Work Location: In person

Expected Start Date: 13/01/2025

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