Stock Assistant

8 hours ago

Sydney, New South Wales, Australia Buscojobs Full time

Overview
Join the Hermès Adventure.
The Stock Assistant reports to the Store Operations Manager and is responsible for ensuring optimal management of stock to support the sales team in delivering the best service.
They will support the sales team and be responsible for product flow and stock accuracy in MSA and CEGID, and maintain the Back of House in strict compliance with Group procedures.
Responsibilities
Maintain an accurate and organised store inventory; pack and unpack merchandise; manage all incoming and outgoing stock transfers and stock validation; assist in organizing and participating in store cycle counts, bi-annual inventories and reconciliation with support and direction from Store Director and/or Store Operations Manager; assist in processing all incoming and outgoing shipments within the business day they are generated; ensure all items have the correct price tags; assist in processing, recording, maintaining and following up on all reservations and after-sales service
Stock management: ensure stock areas are kept safe, clean and tidy at all times
Ensure all goods are security tagged, ticketed, handled and stored with accuracy and care
Management of the reception of merchandise, validation in the system, labelling of products and its corresponding placement
Follow-up with ambassadors of each métier of the stage and reception of the corresponding products
Labeling and control of product returns, after confirmation with CEGID alerts
Assist with the validation of local and international shipments
Liaise with warehouse for incoming deliveries and shipments
Uphold accurate knowledge and whereabouts of Boutique stock
Ensure stock is stored appropriately, securely and easily accessible by staff
Effective organisation of store stock, ensuring the optimal location of the product
Support the sales team by providing information on stock searches (including WWS), repairs and transfers
Daily follow up on negative stock, correcting where possible
Shopfloor: provide assistance on the sales floor when necessary (bringing products to the sales team, putting stock back to its respective area, packaging, answering phone requests from other Boutiques, checking stock for clients); assist sales team when replenishing stock on shop floor
Administrative and reporting tasks
Internal control: monitoring of CEGID alerts (manual movements, negative stocks, discounts, etc.)
Administration of all exports, following the procedure established by the Group and informing the corresponding sales associate of the moment when the sale can be registered; report irregularities, damaged stock, discrepancies or variances after conducting a mini stock count to management relating to stock condition, stock quantity, stock arrangement
Qualifications / Preferred Skills
Effective written and verbal communication skills
Ability to effectively analyze information
Problem-solving ability
Ability to multi-task with accuracy
Attention to detail
Ability to follow both written and verbal policies and directives
Working understanding of loss prevention and inventory control
Experience with technology to fully utilise internal systems as well as external shipping software programs
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