Lead Product Designer

Heyyyyy We're Cashrewards, a shopping gateway to cashback deals and more from Australia's leading brands.

We exist to make every day more rewarding for our members, for our brand partners, for sick kids and for each other.

Our brand partners work with us because our unique proposition delivers best-in-market returns on their marketing investment, growing sales and increasing customer loyalty. To date we have delivered more than $3 billion of sales for our brand partners, translating into more than $130 million of real cash savings for members. Along the way we have donated more than $1 million to the Starlight Foundation, helping bring joy to more than 26,000 sick children and their families.

We're backed by 1835i, one of Australia's leading venture funds, and we sit in their portfolio alongside some of Australia's most promising fintech and e-commerce companies including Airwallex, Valiant Finance, Divipay and Slyp.

**About the role**
- If you have seen our products, you'll have some idea of the extraordinary work our amazing product team delivers as we strive to be one of Australia's best product-led businesses.

As Lead Product Designer, you will play a key role in transforming our user experience, leading the UX vision and strategy, and building out our research and design ops practice. You should be somebody who cares about your craft, pays attention to the details, loves solving interesting challenges and likes to explore the 'why' behind problems.

Reporting to the Head of UX, you will work closely with cross functional peers and a team of talented designers, who are motivated by developing a deep understanding of user needs to design beautiful, intuitive experiences that people love.

**Your Focus**:

- Lead UX strategy and vision, working across the end to end design process to deliver innovative solutions to complex customer and business problems.
- Deliver detailed customer journeys, storyboards, user stories, wireframes, and prototypes across web and mobile platforms
- Deliver and uphold a high quality bar for well crafted UI designs that set the standard for our experience, ensuring user centred design processes and tools are used across all projects and deliverables.
- Lead and design research studies, facilitate workshops, gather and synthesise insights, and ensure research and data are used to inform design decisions.
- Be responsible for anything that is released to the customer ensuring no design defects or bugs are being introduced to the experience.
- Influence and manage key stakeholder relationships, building trust with peers, business functions and partners through collaboration and UX thought leadership. Provide strategic insights to help stakeholders assess and prioritise opportunities and constraints with UX findings and best practices.
- Partner closely with the Head of UX on design culture and operations, ensuring we develop and nurture a high performing UX team.
- Play a key role in growing our research practice, oversee UX research operations and governance, increasing the cadence of customer outreach and leveraging data and insights to inform decision making.
- Increase UX maturity across the business through design advocacy and education
- Provide direction and coaching for product designers on ux strategy, visual design and product thinking.

**About You**:

- Over 10 years experience as a Senior or Lead Designer in complex problem spaces
- Comprehensive portfolio of your own work showcasing your skills across the end-to-end design process.
- Self-driven and passionate about your craft, with a deep understanding and a high degree of empathy for the people who experience your work Ability to create test strategies that drive optimisation of products and features
- Experience designing, running and facilitating user research
- Advanced skills in Figma, Miro, and Adobe Creative SuiteAn excellent storyteller with strong presentation skills who is confident speaking to peers, partners, leadership and in front of large audiences.
- Experience working within cross functional product squads in an agile environment preferred
- Excellent facilitation, communication and collaboration skills, with a flexible and friendly approach to working with teams
- Strategic, with strong critical thinking and analytical skills

Come and join our team

We have the opportunity to have a hugely positive impact on Australians. We are well-funded in a high growth category with proven product-market fit. We have a unique, vibrant and diverse culture and we encourage collaboration, pioneering new ideas and pushing the boundaries. We pride ourselves on having fun along the way.

With our centrally located Sydney CBD (next to the QVB) and Chatswood office, we offer flexible working and empowerment (and we really mean it) as well as other great benefits including: summer hours, double cashback, discounted gym and wellness offering with Class Pass, birthday leave, and 16 weeks parental leave, as w