Non-Financial Risk Solution Lead

About the role
- We want to be the industry leader in how we manage Non-Financial Risk to keep our customers, employees and our business thriving. We're on a mission to build a better, simpler bank, so we are transforming the way we manage Non-Financial Risk
- The more complex our business, the more it makes sense to have a consistent way of managing Non-Financial Risk, therefore we are doubling our efforts to embed an enterprise-wide, Non-Financial Risk Framework - the I.AM Framework
- A consistent, enterprise-wide Non-Financial Risk Framework enables ANZ to deliver on the Bank we're Building by understanding and managing our Non-Financial Risk efficiently and effectively. We do this so our customers, our bank & our communities thrive

**Role Location**: Melbourne

**Role Type**: Permanent; Full Time

The I.AM Amplified Program is an ANZ wide initiative that aims to uplift processes, systems and data related to Non-Financial Risk (NFR) and compliance with our obligations. The AR & AC I.AM Amplified program will drive the successful implementation of the revised Non-Financial Risk Framework across Australia Retail & Australia Commercial Divisions, representing a significant portion of ANZ systems, process and customer base. This includes:

- Up to date knowledge of our compliance responsibilities, business processes supporting these and our control environment
- Clear roles and responsibilities and target operating model for NFR Risk & Compliance management across both Australia Retail & Australia Commercial Divisions
- Robust NFR management and capabilities
- Accurate data on our NFR risk environment, compliance responsibilities, controls and remediation to reduce NFR risks
- Delivering automated tool and process improvements for NFR risk management

The purpose of this role is to execute on the change and communications mechanisms that will drive the successful implementation of the revised Non-Financial Risk Framework across Australia Retail & Australia Commercial Divisions, representing a significant portion of ANZ systems, process and customer base.

What will your day look like
- Risk and issue management for the AR & AC I.AM Amplified Implementation Project (including understanding the impact of dependencies)
- Quality assurance of the proposed solutions and deliverables and provide guidance to the business on any uplift required
- Co-development of NFR Framework, process and systems with Group Risk Program leads and consideration of leadership and business team feedback/input
- Review of the risk, compliance and control information for meeting Framework minimum standards and calibration of risk information across all business units and Divisions for consistency and accuracy
- Calibration of Divisional solutions with other ANZ Divisions and Group Risk and developing solutions for any items that require uplift or changes to meet minimum framework requirements
- Leading the Divisional working Group with Assurance Leads and co-facilitation of the Steering Committee with Exco members and Australia Retail and Australia Commercial leadership team

What will you bring?

We know not everyone will bring all of the skills and experience, and at ANZ we are focused on people bringing a growth mindset to their approach to work. Some of the skills we are looking for are below, but don't worry if you don't have all of these as learning on the job is the way we work.

But back to some of the skills
- Strong leadership skills and able to establish clear direction and motivate teams
- Process improvement
- Strong verbal and written communication skills, as well as excellent listening, and interpreting and innovative problem-solving skills
- Risk, compliance and audit / assurance
- Experience in Non-Financial Risk practices
- Flexibility to adapt to changing circumstances

So, why join us?

ANZ is a great place to grow. We know our people look to their leaders to understand what is and isn't valued.

Developing a growth mindset is at the heart of our culture. It means we actively encourage people to try new things so we can improve. With effort, we can all learn and grow.

We ask our leaders to practice daily leadership behaviours - things like connecting with empathy, empowering people, growing people selflessly, being curious and creating shared clarity. These are the leadership behaviours we need to transform ANZ. We support our leaders with tools, tips and online coaching.

Supporting the wellbeing of our people is core at ANZ which is why we cherish the people-first culture we are famous for and why the Australian Financial

Review rated us the number 1 place to work in the banking and finance industry for 2021.

We work flexibly at ANZ and encourage you to talk to us about how this role can be flexible for you. Some of the work we do can be done from home, and some from an ANZ workplace - it's all about what works for your team, and above all else, our customers

We know many of our roles can be don