Client Advisor

2 weeks ago

Sydney, New South Wales, Australia Fendi Full time

Position: The Opportunity:
We are seeking a dynamic and passionate Client Advisor to join our team.
In this role, you will be an ambassador for FENDI, playing a key part in cultivating lasting relationships with our discerning clientele.
Job responsibilities: Your Responsibilities:
Elevated Client Experience: Immerse clients in the world of FENDI, providing expert guidance and personalized service that reflects the brand's DNA at every touchpoint.
Sales Excellence: Drive sales performance by expertly showcasing the breadth of the FENDI collection, engaging in upselling and cross-selling strategies to exceed targets and KPIs.
Client Relationship Management: Cultivate and expand the FENDI community through strategic CRM activities, exclusive events, and targeted marketing initiatives.
Brand Presentation: Uphold the highest standards of visual merchandising and store presentation, ensuring a captivating and luxurious environment that aligns with FENDI's aesthetic.
Operational Excellence: Maintain meticulous stock management practices and adhere to all security compliance protocols.
Profile: Key Requirements & Competencies:
A lover of luxury fashion with a strong eye for detail, accompanied with experience in clienteling, knowledge of materials and appreciation for craftsmanship
Proven retail sales experience with a passion for providing exceptional customer service
Agile, hungry with a fire in the belly
Excellent personal presentation
Bilingual speakers (advantageous)
Luxury Retail Experience (advantageous)
Additional information: What's in it for you?
The opportunity to join a Heritage rich Maison, celebrating 100 years of craftsmanship
FENDI is one of 75 Maison's within LVMH- the opportunities for internal mobility are endless
Competitive Incentives & Commissions Structure
Exclusive invitation to LVMH events & access to a competitive benefits program

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