Retail Associate

7 days ago

Melbourne, Victoria, Australia Victoria'S Secret Chadstone Full time

Victoria's Secret Chadstone is looking for Customer Obsessed Retail Associates

Our Retail Associates deliver a best-in-class, captivating, brand customer experience that builds loyalty and enables consistent sales growth.

Areas of Responsibility
- Supports a customer-centric culture, where the full energy and activity of the store team are focused on delivering highly satisfying customer experiences
- Supports Best at Bras initiatives by modeling and reinforcing brand selling behaviors
- Utilizes the bra wardrobing center to introduce customers to merchandise and follows up while they are in the fitting room
- Displays general product knowledge of all categories
- Displays expert product knowledge in assigned category if specialized
- Takes initiative to elevate personal knowledge of product categories
- Knows and uses all Victoria's Secret processes and procedures to enhance selling efficiencies and to complete non-selling responsibilities
- Maintains awareness of all sales, promotions and applicable ringing procedures
- Processes customer transactions accurately and efficiently
- Understands and adheres to brand standards
- Recovers merchandise to standard while assisting customers
- Replenishes merchandise to standard to create a full and abundant store
- Reinforces all activities related to providing a safe working environment
- Reinforces store strategy to reduce shrink
- Maintains an awareness of loss prevention by fostering a culture of honesty and connecting the link between customer service and shrink Contributes to building a high performance team:

- Previous bra fitting experience
- Exhibits an authentic desire to exceed the customer's expectations
- Demonstrates empathy and sensitivity
- Proven ability to meet or exceed sales goals preferred
- Has a healthy, competitive spirit, while maintaining a team focus
- Seeks out coaching from leaders and peers to improve productivity; leads own learning
- Flexibility to work varying shifts, including nights and weekends

On offer is an exceptional career opportunity, ongoing training and development, product discounts across the Valiram suite of brands in ten countries and the chance to be part of something truly massive

Interested? We can't wait to hear from you.

**Job Types**: Full-time, Part-time, Permanent, Casual

**Salary**: Up to $35.00 per hour

**Benefits**:

- Employee discount
- Employee mentoring program

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Public holidays
- Rotating roster
- Shift work

Supplemental pay types:

- Penalty rates

Ability to commute/relocate:

- Chadstone VIC: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (required)

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