Sales Development Associate

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Are you passionate about building relationships and growing your sales career?
Join LexisNexis, a global leader in legal and business solutions, as an Account Development Associate and play a pivotal role in supporting our Relationship Management team.
About our Team
At LexisNexis, we serve over 5 million professionals across 100+ countries, delivering cutting-edge legal content and technologies.
Our team is at the forefront of legal transformation, focusing on small law to mid law to Large Enterprise markets by introducing them to the future of legal research, drafting, and workflow automation—powered byAIandsmart content delivery.
We're a tight-knit team of problem-solvers, hunters, and collaborators who are passionate about making a difference.
Your work will supportthe Rule of Lawand help small firms thrive in a rapidly evolving digital environment.
Join LexisNexis, aglobal legaltech leader, at a pivotal time of innovation and growth.
With the launch ofLexis+ AIand our brand-newLexisNexis Protégé platform, we're transforming the way law firms access, interpret, and apply legal intelligence—making it faster, smarter, and more accessible than ever.
About the Role
Account Development Associateis adesk-based entry sales rolewhere you will work closely with Relationship Managers to upsell and retain current customers.
You'll be responsible for generating upsell leads for premium solutions such asLexis+ and Lexis+ AI, assessing customer needs, and scheduling appointments to drive customer engagement and account growth.
Reporting into Head of Sales, this is a permanent full-time role based in either Sydney, Melbourne or Brisbane with combined home/office-based arrangements to have flexible work-life balance.
Responsibilities
Identify upsell opportunities and proactively promote LexisNexis products to existing customers.
Assess customer usage and engagement to support account retention efforts.
Initiate contact with customers through phone, email, and virtual meetings.
Maintain accurate customer data and activity records in CRM systems.
Achieve and exceed monthlysales/KPI targets, contributing to team revenue goals.
Provide valuable feedback to enhance customer insights and product development.
Requirements
A bachelor's degree in sales/marketing is preferred, but not required.
Strong communication and relationship-building skills.
Experience in customer service or sales with a proven track record of meeting quotas.
CRM experience and ability to manage customer data effectively.
Team-oriented, proactive, and motivated to drive results.
Work in a way that works for you
We promote a healthy work/life balance across the organisation.
We offer an appealing working prospect for our people.
With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working for you
We know that your wellbeing and happiness are key to a long and successful career.
These are some of the benefits we are delighted to offer:
Be part of a fun, passionate, and supportive team.
Opportunity to earn additional commission and grow your career.
Ongoing learning and development programs.
Work with aninclusive global companythat values flexibility, wellbeing, and career development.
Discounted Health plan rate and Optical Assistance
Life assurance and income protection
Option to buy additional Annual Leave days
Employee Assistance Program
Flexible working arrangements
Benefits for you and your family
Access to learning and development resources
About the Business
LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world.
As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.
To learn more about opportunities with LexisNexis or RELX Global, join us here:
careers/join-us
Join LexisNexis and be part of a team that values innovation, integrity, and customer success
Apply now and take the next step in your career
Seniority level
Seniority level
Associate
Employment type
Employment type
Full-time
Job function
Job function
Sales and Business Development
Industries
IT Services and IT Consulting and Legal Services
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