Training Lead

**About Us**

In October 2020, Woolworths Group Supply Chain rebranded to become Primary Connect - an end-to-end supply chain partner within Woolworths Group. Our team of more than 8,000 continues to support our Woolworths, BWS, Dan Murphy's, Countdown, and BIG W stores across the country, providing them with our customers' favourite food, drink, and everyday needs items.

Becoming Primary Connect gives us the opportunity to keep growing so we can become the next generation supply chain whilst remaining an essential part of Woolworths Group. There has never been a more exciting time to join our team.

**Role Purpose
Woolworths Supply Chain is undergoing a transformation through the launch of My PrimaryConnect, a new digital platform to support our growing Primary Connect business. My Primary Connect (MyPC) will power Primary Connect is our market leading commercial platform is a growth engine built to accelerate our market position in the coming years. We will create customer-driven solutions for an industry-leading SC experience that will differentiate us from our competitors, and create long term partnerships.

Role exists for ensuring successful Implementation & deployment of Systems capability into our Supply Chain with a primary focus on end users and team transition and training.
Collaborating with the site DC and Transport operations teams to assist with site preparation and coordination of activities throughout the implementation activities and that we have a fit for purpose solution.

**Key Responsibilties
- To lead, own and drive the implementation of the CSF systems across the individual DC/s that are assigned to the Lead
- Plan, build & manage a sites deployment team, including people plan to ensure product knowledge continuity into BAU
- Responsible for a site's 'Production ready' solution, including UAT and Operations team readiness.
- Consulted on change, comms, process and training
- Key contributor on 'solution ready' build, including base configuration and setup.
- Responsible for initial site deep dives and functional gap analysis
- Work with the design team on gap documents and timelines
- Direct day-to-day management of core SMEs and Site Champions
- Development of a Ramp-up strategy and plan, balancing stakeholders, system & operational considerations
- Coordinate Go-Live Support plan to DCs during implementation
- Manage and maintain engagements with stakeholders through successful deployment
- Drive the cultural change required for a successful deployment of technology into operational environments
- Work with Change team on Comms strategy for both end users and stakeholders
- Contribute to detailed rollout strategy, plans and schedules
- Ensure successful handover to all BAU operational units in the supply chain
- Closely align with IT on outstanding defects and operational Impacts
- Establish a clear Baseline of site KPIs and Metrics
- Maintain a training plan and approach

**About you
- Min 10 years in logistics managing deployment teams with system or inventory experience
- Domain knowledge in SCS
- Leadership and team motivational and team performance management
- Maintain effective management under stress
- Ability to travel for extended periods of time
- High level of computer literacy including Systems knowledge for Google Suite, Experience in achieving outcomes through indirect management
- Proven track record of pragmatic delivery and value creation
- Proactive mindset and ambitious attitude
- The ability to challenge the status quo
- Demonstrates effective problem-solving skills and techniques
- Effective time management
- Ability to work within a team of cross functional departments and resources
- Good communication skills
- Strong analytical skills with sound attention to detail
- Enjoys working in a fast paced, high activity setting

**Grow with the Group
As an inclusive, team-first company, our people are at the core of everything we do.

We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage. We are proud to be recognised as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion and as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency.

As our Group continues to evolve, innovate and support our communities, we encourage our team members to do the same with their own careers, by providing ongoing opportunities to grow and make a real difference.

We value flexibility, and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.

We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences - for our customers and for each other.

**We'd love to hear from You
Our Talent Acquisition Team and Hi