Parliamentary Attendant

1 week ago

Brisbane, Queensland, Australia Parliamentary Service Full time

Join us at Queensland Parliament as a Parliamentary Attendant - Reception. This role is perfect for someone who thrives in a customer-facing position, enjoys a high level of visitor interaction and undertaking a variety of tasks.
**A regular day would include**:
**Reception Duties**: Provision of reception and general enquiries service within the Parliamentary Precinct, managing the switchboard, greeting and signing in of visitors, and issuing of visitor passes.Customer Service: Delivery of exceptional customer service and proactive sales assistance in the Parliament House Gift Shop.Guided Tours: Conducting of informative tours of the Parliamentary Precinct as required for members of the public.Security Support: Assisting the Parliamentary Security Service to ensure the security of the building and the personal safety of Members, staff, and visitors.
**To excel in this position, you should possess**:

- Strong interpersonal skills to interact effectively with a diverse range of people.
- Exceptional customer service skills with a friendly and professional manner.
- Sound knowledge of the parliamentary process and its history, or a willingness to learn.
- Ability to work under pressure with a flexible and adaptable approach to work.
- High level of integrity and respect for confidentiality.
- Current Working with Children Blue Card or willingness to obtain one.

**To apply**:
The statement, no more than 2 pages, should describe your suitability for the position, focusing on the experience, skills, knowledge, and abilities detailed in the position description.This work is licensed under a Creative Commons Attribution 3.0 Australia License.

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