Lead Registrar

2 weeks ago

Brisbane, Queensland, Australia Midlothian Council Full time

Job VacancyWe have an exciting opportunity for an experienced and customer-focused Lead Registrar to join and lead our Registration team at Fairfield House in Dalkeith.
As the Lead Registrar, you will be responsible for the day-to-day coordination of the Midlothian Registration Service, ensuring the delivery of high-quality statutory services including the registration of births, deaths, marriages, and civil partnerships, as well as the provision of ceremonies.
You will also play a key role in shaping the future of the service as part of Midlothian Council's wider transformation programme.
What You'll Do Lead and manage a dedicated team of registration professionals.
Ensure compliance with all statutory duties and national targets.
Deliver a professional, empathetic, and customer-centred service.
Identify and implement service improvements to enhance customer experience.
Interpret complex legislation and translate it into practical operational procedures.
Represent the service at internal and external meetings and contribute to strategic planning.
About You
We're looking for a confident and creative leader who thrives in a dynamic environment and is passionate about delivering excellent public services.
Essential Requirements: Certificate of Proficiency in the Law and Practice of Registration in Scotland.
Significant experience in a local authority registration service.
In-depth knowledge of statutory registration processes and ceremonial services.
Exceptional attention to detail and organisational skills.
Strong interpersonal skills with a tactful and empathetic approach.
Proven ability to manage change and drive continuous improvement.
Full, valid UK driving licence and willingness to travel across Midlothian.
We are currently recruiting for a full-time position.
However, we are open to considering flexible working hours for the right candidate.

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