Receptionist

2 weeks ago

Melbourne, Victoria, Australia Banyule Community Health Full time

Receptionist

**Join Our Growing Team at Holstep Health**

**Merri Health**is now **Holstep Health** - a new chapter in delivering high-quality healthcare to our communities.
- ** Job Title**:Receptionist
- ** Location**:Coburg / West Heidelberg and Preston
- ** Casual Position**
- ** Supportive team**
- ** Generous Salary Packaging**

**About Holstep Health**

**Holstep Health provides expert, compassionate, comprehensive local healthcare, throughout every stage of life.**We provide more than 120 health and social care services to people in the north, north-west and north-east of metropolitan Melbourne, as well as statewide services with Carer Gateway and Gambler's Help.

Holstep Health was formed in October 2024, following the merger of Banyule Community Health and Merri Health. We proudly announced our new name - Holstep Health - created with and for our community, in February 2025.

**Your new role**:
The role of the receptionist is to provide high quality customer service to clients, workers and visitors to Holstep Health

**You will be responsible for**:

- Operate the main reception telephone system
- Screen clients for appropriate referral both internal and external
- Ensure checklist tasks are completed and signed off daily
- Process and balance client service fees
- Manage appointments, including reminders and waitlists
- Communicate accurate messages and information to relevant staff
- Register new clients and update existing client demographics
- Ensure all hard copy and soft copy correspondence is distributed accordingly
- Ensure reception manual is up to date and processes followed accordingly
- Ordering and maintaining needle syringe program equipment and stock
- Ability to work as a multidisciplinary and interdisciplinary team
- To ensure services are delivered in a culturally sensitive manner
- To ensure client confidentiality is respected and upheld at all times
- Other Administration duties as delegated

**What you will need to succeed**:

- Essential_
- Experience in reception work, preferable in the health industry
- Current First Aid Certificate and annual CPR

Flexible availability Monday to Friday between the hours of 7.45am and 5.15pm (7.5hr days)
- Desirable_
- Well developed computer skills (Word, Excel, Outlook)
- Excellent communication skills, both verbal and written
- Excellent time management, organisational and administration skills
- High level interpersonal skills
- Demonstrated commitment to community health principles and practice
- Skills and ability to work with a variety of people and organisations
- Skills in triaging clients
- Ability to operate multiple data bases at the same time
- Ability to work in a team or independently
- Able to demonstrate initiative, have good problem solving skills and contribute to continuous improvement
- Understanding of client confidentiality in relation to privacy and legislation
- Ability to record information accurately
- Ability to adapt quickly to change
- Knowledge of Quality Improvement standards and processes
- Knowledge of Client Management Systems (Trakcare, Medical Director, Titanium and Pracsoft (useful but not necessary) Applications should include:
**How to apply**:
Applications close: 01/06/2025

**Additional Information**:
Applications Close: 01 Jun 2025

  • Receptionist

    2 weeks ago

    Melbourne, Victoria, Australia Kayhan Audio Full time

    We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our company. Our Receptionist's duties include offering administrative support across the organization. You will welcome guests and greet people who visit the...

  • Receptionist

    2 weeks ago

    Melbourne, Victoria, Australia Melbourne Institute Of Technology Full time

    Position: ReceptionistLocation: Melbourne CampusEmployment type: Full timeAward: Educational Services (Post-Secondary Education) Award 2020Melbourne Institute of Technology (MIT) is a leading Private institute of Higher Education withcampuses in Melbourne and Sydney. We provide IT, Networking, Data Analytics, Business,Accounting and Engineering...

  • Receptionist

    2 weeks ago

    Melbourne, Victoria, Australia Bannockburn Medical Centre Full time

    Medical ReceptionistOur practice is seeking an experienced, casual receptionist. Previous experience with scanning, answering telephones, and use of medical billing software is essential. We currently use Pracsoft and Medical Director, plus private billing for our visiting specialists.We need a bright, bubbly and customer focused receptionist to be the face...

  • Receptionist Receptionist

    2 weeks ago

    Melbourne, Victoria, Australia Sharp & Carter Full time

    An exciting opportunity has become available for a professional and polished Receptionist to join a boutique accounting and financial advisory firm based in Camberwell.This client-facing role is perfect for someone who enjoys being the first point of contact, providing exceptional service, and supporting a close-knit professional team.As Receptionist, you...

  • Receptionist

    1 week ago

    Melbourne, Victoria, Australia Bannockburn Medical Centre Full time

    Medical ReceptionistOur practice is seeking an experienced, casual receptionist. Previous experience with scanning, answering telephones, and use of medical billing software is essential. We currently use Pracsoft and Medical Director, plus private billing for our visiting specialists.We need a bright, bubbly and customer focused receptionist to be the face...

  • Receptionist

    2 weeks ago

    Melbourne, Victoria, Australia Sharp & Carter Full time

    Stunning high rise building with awesome city views | Permanent role- Early Friday finish | Wellness benefits | Social club- Potential to grow within the company | Weekly fruit deliveries**About the role**:Our client are currently seeking a friendly and proactive Receptionist to join their team. As the first point of contact for their valued clients and...

  • Receptionist

    2 weeks ago

    Melbourne, Victoria, Australia Hillcrest Christian College Full time

    We seeking to appoint a Receptionist to provide administrative support to the RISE program. The Receptionist will also be responsible for minor First Aid at the Coolangatta Campus (full First Aid certificate required). This is a part time, term time position working 3 days per week (Tuesday, Wednesday and Friday) commencing Term 3. Contract to end of year...

  • Receptionist

    1 week ago

    Melbourne, Victoria, Australia Lee Brothers Australia Full time

    Receptionist required for busy automotive industryHours required 7am to 2pm..Monday to FridaySchedule:- 8 hour shift- Monday to FridayAbility to commute/relocate:- Albion, QLD 4010: Reliably commute or planning to relocate before starting work (required)**Experience**:- Receptionist: 1 year (preferred)- Customer service: 1 year (preferred)Work...

  • Receptionist

    1 week ago

    Melbourne, Victoria, Australia First Class Legal Full time

    First Class Legal (FCL) continues to grow and is now recruiting for an experienced Receptionist to join our Melbourne CBD office. FCL is one of Victoria's largest and most respected conveyancing legal practices.Established over 12 years ago the business has grown rapidly to have offices in Melbourne, Queensland and Sydney. FCL is a leader in its field...

  • Receptionist

    1 week ago

    Melbourne, Victoria, Australia First Class Legal Full time

    First Class Legal (FCL)continues to grow and is now recruiting for anexperienced Receptionist to join our Melbourne CBD office.FCL is one of Victoria's largest and most respected conveyancing legal practices. Established over 12 years ago the business has grown rapidly to have offices in Melbourne, Queensland and Sydney.FCL is a leader in its field and has...