Care Champion

Perm Part Time Opportunity within aged Care Facility - Buderim
- Hourly rate paid + Super + tax benefits NFP
- Ongoing training and support to assist with your career progression

McKenzie Aged Care Group has been operating in Australia for over 20 years. We have been renowned for providing quality aged care across our 17 homes in Queensland, New South Wales and Victoria. We have now joined the Bolton Clarke Group, one of Australia's largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally. Bolton Clarke Residential group now has 88 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group.

As Australia's largest residential aged care provider, we are excited to introduce the Care Champion role to Bolton Clarke. This role is based at The Ormsby, a 136 bed residential aged care facility located in the beautiful Buderim. The Ormsby is close to shops, banks, schools and medical services, while still being a part of the welcoming, friendly Buderim village and only 15 minutes from the Sunshine Coast's fabulous beaches.

It presents a unique career opportunity and stepping-stone for our frontline Carer workforce.

A unique and career-defining new role within the industry, our Care Champions will have a dedicated focus on leading and providing person-centred care for our residents.

Ideally suited to passionate individuals with a Certificate III (Individual Support), you will work across a group of residents and their families to ensure they experience exceptional resident care.

As a Care Champion, you will be an important member of our Home Leadership team, playing a vital role in delivering the best care to our residents and champion Bolton Clarke's purpose in helping people live a life of fulfilment each and every day.

**The Role**
- A frontline advocate for a group of residents. You will take ownership of residents' wellbeing and care by maintaining a schedule of check-ins to ensure all their needs are met.
- Understand each resident you care for as an individual with unique needs and encourage regular feedback (formal and informal)
- Proactively problem solve and attend to gaps in resident needs through collaboration and teamwork. Communicate and work with the care team to ensure consistent and high-quality resident care and support.
- Demonstrate the Bolton Clarke Values-in-practice to foster a culture of kindness, curiosity and great care
- To be the day-to-day relationship link for families, keeping them up to date with the care and wellbeing needs of the resident.
- Build strong and inclusive relationships by communicating effectively with residents, families, and staff team members.

**Requirements**:

- Strong and clear verbal communication skills
- Good care knowledge
- Strong customer service skills
- Knowledge of compliance requirements
- Good systems knowledge and IT skills
- All mandatory learning up to date
- Team coordination or coaching skills (desirable)
- Certificate III in Individual Support (Ageing) or equivalent (required)

Important: All aged care employees and visitors must be fully vaccinated against seasonal influenza and COVID-19 in order to enter an aged care facility. All successful applicants will be required to provide proof of both vaccinations prior to commencing with McKenzie Aged Care.

**Our commitment to diversity**
At MACG we expect our staff to respect and value differences in age, disability, race, nationality, ethnicity, sexual orientation, gender identity, intersex status, and family or marital status.