Assistant Animal Care Manager

**About the role**

We're looking for a passionate Assistant Animal Care Manager to build positive relationships within the Moreton Bay Regional Council area while supporting the Animal Care Manager at our busy Dakabin Campus. Collaborate with our animal care and customer service teams to ensure smooth daily operations and foster an inclusive, respectful work environment. Your focus on effective communication will help maintain the highest standards of animal care, cleanliness, and hygiene will be essential in upholding the RSPCA's Five Domains.
- Assist in managing shelter operations, staff, and volunteers by overseeing specific sections and ensuring compliance with RSPCA QLD policies.
- Lead the implementation of OH&S measures to minimise incidents and maintain accurate reporting.
- Collaborate with the Animal Care Manager and Dakabin team to keep procedures and training manuals up to date while supporting recruitment and onboarding for staff and volunteers.
- Monitor animal care and liaise with veterinary teams to ensure animal welfare, including conducting general husbandry and managing capacity.
- Provide excellent customer service to adopters and the community, enhancing their experience and promoting our mission.
- Engage in community outreach, fundraising events, and administrative tasks related to adoption paperwork.
- Provide leadership and support to the team, resolving day-to-day issues and maintaining accurate records in ShelterMate.

**About you**

You'll be a great communicator with top-notch interpersonal skills. If this is the right role for you, your skills and qualifications may also include:

- Strong leadership skills with the ability to motivate staff and volunteers while fostering a collaborative and respectful work environment.
- Excellent communication and interpersonal skills to engage effectively with the community, adopters, and stakeholders.
- Proven organisational skills to manage multiple tasks and priorities, ensuring smooth daily operations of the shelter.
- Attention to detail with a strong focus on maintaining accurate records and compliance with policies and procedures.
- Understanding of animal welfare practices and experience in general husbandry.
- Problem-solving skills to address and resolve day-to-day operational issues efficiently.
- Experience working within a team and building positive relationships with colleagues and external partners.
- Microsoft proficiency, including Word, Excel, and Outlook.
- Understanding of occupational health and safety regulations and a commitment to implementing safety measures.

**Why Join Us?**
- Work Your Way: Embrace a flexible working environment that adapts to your life.
- Comprehensive Support: Enjoy peace of mind with 8 weeks paid parental leave, flexible working arrangements, study leave, and even leave for your furry companions Plus, access to counselling and mental health services whenever you need.
- Perks Galore: From free on-site parking to exclusive staff discounts, novated leases, free pet vaccines, and 50% off Royal Canin pet food, we've got you covered And yes, you can even welcome a new best friend with free animal adoption options.
- Grow with Us: Unlock your potential through expansive learning and development programs designed to elevate your career and skill set.
- Purpose-Driven Impact: Join a mission-driven organisation where every task you embrace makes a real difference to the welfare of animals. Be a part of something that truly matters

**Interested?**

RSPCA Qld acknowledges the Australian Aboriginal and Torres Strait Islander peoples as the first inhabitants of the nation and the Traditional Custodians of the land. RSPCA Qld is an equal opportunity employer, firmly committed to ensuring a fair and inclusive hiring process. We embrace diversity and welcome all people irrespective of faith, ethnicity, sexual orientation, or gender identity.

**RSPCA Queensland - Who are we?**

At RSPCA Queensland, we've been the state's leading animal welfare charity for nearly 140 years, dedicated to improving the lives of all animals—domestic, farmed, and native. Every year, we care for over 42,000 animals, relying on the generosity of animal lovers like you to fund 96% of our lifesaving services.

We are also the only charity in Queensland with the power to enforce the Animal Care and Protection Act (2001) and investigate animal welfare concerns through our Inspectorate. Our team is on the front line to protect those who can't speak for themselves.

Our mission? Together We Change Lives—and that includes yours. Join us and be a part of a team where every day is an opportunity to make a real impact on the lives of animals in need and improve animal welfare across Queensland.