Student Support Officer

2 weeks ago

Sydney, New South Wales, Australia Institute Of Strategic Management Full time

We require a Student Support Officer to assist with customer contact and student liaisons at our office at Pyrmont. There may be the opportunity to complete a 12-month traineeship with us. You will be guided and mentored by our trainers who are highly regarded in their industries.

The person we are seeking has a positive, bubbly, 'can-do' attitude. We have many different groups that come through our Learning Centre so a friendly personality is a must. Busy office with time pressures.

You will be expected to have sound knowledge of Microsoft Office programs and a good command of the English Language.

Your duties will include (but are not limited to):

- Answer accounts enquiries whenever possible or redirects calls to the appropriate staff member.
- Coordination of programs including accepting enrolments, keeping in regular contact with students, and processing assessments.
- Provide administrative service support in programs such as Word, Excel, Powerpoint, Adobe products, and Google Apps.
- You will be required to support the Executive team as required
- Updating and recording in our Student Management System
- Running and sending reports from our systems to corporate clients
- Basic processing of invoices and accounts receivable in XERO.
- Maintaining and ordering office supplies and equipment.
- Ad hoc duties and work on projects.

You will be reporting to the Administration Manager.

Please send through a cover letter with why we should hire you and what you can bring to our team.

**Job Types**: Part-time, Full-time

**Salary**: $48,000.00 per year

**Benefits**:

- Professional development assistance

Schedule:

- 8 hour shift
- Monday to Friday

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