Customer Service Representative

7 days ago

Brisbane, Queensland, Australia Bowser Bean Cafe Full time

**Join the Bowser Bean Mansfield Team**
- **Customer Service Representative - Hiring Now**_

**Who we are**

Bowser Bean Café is proudly Australian-owned and family-run, with over 30 years of experience serving regional Victoria and New South Wales. Our mission is simple: to serve and support our communities.

With 35 sites (and growing), our reputation is built on great coffee, fresh food, and outstanding service. We're proud of how far we've come - but we're even more excited about where we're going. That's where you come in.

**The Role - Customer Service Representative (CSR)**

As a CSR, you'll be the face of Bowser Bean. Every smile, every coffee, and every interaction shapes our customers' day - and you'll play a key role in making Bowser Bean worth stopping for.

**Your responsibilities will include**:

- Making great barista coffee
- Preparing fresh, quality food products
- Serving customers with energy and positivity
- Keeping the store clean, tidy, and welcoming
- Supporting the team with other tasks as required

**Who We're Looking For**

We're after enthusiastic, proactive team players who:
? Love working with people and bringing a smile to someone's day
? Can juggle multiple tasks with confidence
? Take pride in their work and presentation
? Have experience in customer service or hospitality (a bonus, but not essential)

**Why Join Us?**

At Bowser Bean, **we invest in our people**. When you join the team, you'll enjoy:
? Competitive pay rates
? Free healthy meal every shift
? Gym/sport membership subsidy
? Career progression across our 35-site network
? Team incentives for achieving goals
? Industry-recognised training (including barista & safety/compliance)
? Financial support for accredited courses

*The Award governing this role is the Vehicle Repair, Services and Retail Award.

**Job Type**: Casual

Pay: Up to $45.89 per hour

**Benefits**:

- Employee discount
- Gym membership
- Professional development assistance

Work Location: In person

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