Cabin Crew

Get AI-powered advice on this job and more exclusive features.Job TitleCabin CrewReports ToIn-Charge Cabin Crew, In-Flight ServicesRole PurposeTo provide excellent customer service to passengers while ensuring their comfort and safety throughout the flight, strictly adhere to stipulated Company policies and Regulatory Standards.Key AccountabilityCustomer CareTo deliver excellent and superior in-flight service consistently to meet and exceed customer expectationsSafetyTo ensure the safety of customers and proper management of cabin operations as stipulated in the Safety Emergency Procedures ManualDisciplineTo maintain at all times a high level of oneself as stipulated in the Rules and Regulations for Cabin CrewTo maintain at all times the grooming standards of oneself as stipulated in the Cabin Crew Grooming ManualManagementTo be conversant and knowledgeable with his/her responsibilities and duties as stipulated in the Responsibilities and Duties of Flight Steward/essTo manage her performance level as stipulated in the Duties of Flight Steward/essTo be customer focused when engaging in service deliveryAdditional TasksTo be responsible to the In-flight Supervisor and/or Leading Steward/ess on all matters concerning crew discipline, grooming and performance levelTo be responsible to the In-flight Supervisor and Leading Steward/ess on all service matters in the First, Business and Economy ClassTo conform to set standards and requirements as stipulated in the Responsibilities and Duties of Flight Steward/essTo submit all relevant documents where applicableTo ensure the safeguarding, proper handling and stowage of all Company equipment under his/her chargeQualification & ExperienceMinimum SPM or its equivalent as recognized by the Malaysian Government with Credit in English and Bahasa MalaysiaAge:18 and aboveMinimum height of 157cm for ladiesMinimum height of 165cm for maleSkills & KnowledgeGood interpersonal & writing skillsAble to read, write, speak and understand English.
Bilingual preferredExamplary qualities, must be punctual, dependable and flexible with schedulingAble to understand and follow a cabin crew operations & inflight services standards & aviation policies & regulationsKey AccountabilityThe work can be demanding as cabin crew have to deal with, and often work through, tiredness and jet lag if crossing over different time zonesCabin crew often work in confined spaces and have to spend a lot of time on their feet.
The work is physically demanding, particularly on long-haul flightsDealing with difficult passengers in an enclosed space, with an audience, may be stressfulWork with a variety of people from different backgrounds and culturesSeniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionManagement and ManufacturingIndustriesAirlines and AviationReferrals increase your chances of interviewing at Malaysia Airlines by 2xGet notified about new Flight Attendant jobs in Greater Kuala Lumpur.Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day agoPetaling Jaya, Selangor, Malaysia 3 months agoINTERNSHIP / PART TIMER FOR PROFESSIONAL DEVELOPMENT DEPARTMENTWP.
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