Campus Manager

5 days ago

Adelaide, South Australia Kaplan Australia Full time

**Be the leader of Kaplan Business School's biggest and fastest growing campus**:

- **Be part of an industry leading supportive and positive work culture**:

- **26 days' annual leave, including 1 for your birthday**

**Role**
Be the leader of one of Kaplan Business School's biggest and fastest growing campus
Through positive and proactive leadership, deliver an all-encompassing excellent education experience to all Kaplan Business School students at our Adelaide campus.
**Responsibilities**
- Encouraging teamwork and initiative through positive leadership to help foster a high performing, student-centric driven culture
- Provide quality service to students ensuring they have the appropriate levels of academic, administrative and personal support
- Responsibility for achieving student retention and revenue targets through proactive student engagement and management of challenges as and when required
- Recruitment, on-boarding and training of all student facing, campus staff
- Overall responsibility for all operational aspects of study being delivered including attendance, scheduling, timetabling, academic queries, assessment submission etc.
- Ensure all systems, procedures and processes for KBS in line with the National KBS structure
- Be responsible for all ongoing campus facility management
- Work with the Student Recruitment team to ensure sufficient student numbers' growth
- Oversee the management of campus resources within budgeted parameters

**Requirements**:

- Minimum 5 years people management experience in a customer focused industry (essential)
- Tertiary qualifications
- Administrative & operational experience of education programs or product related industry
- Experience in the international student environment
- Operational leadership skills, including management of people, resources & finances
- Demonstrated excellence in customer service skills, including cross cultural sensitivity
- High levels of attention to detail, proactivity, and forward planning
- Positive, collaborative, and supportive communication style

**About Us**:
Kaplan Australia is one of the world's leading providers of lifelong education, helping over one million students around the globe achieve their educational and career goals each year. While we provide a broad array of educational offerings through our programs, our commitment to providing unrivalled quality and great learning outcomes is consistent in each of our businesses.
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