Merchandise Coordinator

7 days ago

Perth, Western Australia Westrac Full time

**Posted Date**:23 Apr 2025

**Location**:Guildford PDC, WA, AU
- Reporting into CPU Sales & Distribution Manager, the **Merchandise Coordinator will** join our team on a Full-time basis at our South Guildford branch. This role involves providing excellent customer service to CAT shop patrons to ensure growth and stability of Caterpillar merchandise sales.

**Roster**: Monday - Friday 8.5 hours/ day (including meal break)

**What You'll Do**:

- Assist CAT shop customers with their inquiries, ensuring prompt and helpful responses.
- Coordinate stock orders with suppliers, maintaining good relationships.
- Use effective marketing and sales techniques to display products attractively.
- Process all orders promptly and inform customers of any backorders or discontinued items.
- Manage stock, including ordering, receiving, picking, packing, and fulfilling orders according to customer delivery or collection specifications
- Cover CSC Reception Area breaks, and any other leave when required

**Skills & Experience**:

- Previous experience in a customer service and/or sales role
- Experience working with SAP & DBS is highly desirable
- Excellent communication skills (written/verbal/interpersonal)
- Demonstrated time management and organisational skills
- Ability to work under pressure and manage competing priorities

**Our Benefits inclusive of but not limited to**:

- **Financial Benefits** - Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & More than 600 retail discounts such as Coles, Petbarn, Virgin, HOYTS & Crown.
- **Health & Wellness** - Discounts with BUPA, Fitness Passport to access multiple gyms across Australia & EAP access to support you and your immediate family.
- **Culture & Career** - Personal and Team Recognition (Made for More Awards), Internal Career Progression, Training & Upskilling through our award-winning WesTrac Institute.
- **Additional Perks** - Emergency Services Leave, Defence Force Reserves Leave & Employee Share Purchase Plan opportunity.

**Our Company & Commitment**
- With over 4,500 employees, WesTrac is one of the world's largest authorised Cat equipment dealers, offering a wide range of mining and construction equipment and management solutions.

**Reference Number**: 3938

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