Copywriter

6 days ago

Melbourne, Victoria, Australia Wesfarmers Onedigital Full time

**Copywriter | OneDigital**

This is a permanent full-time position based in our Melbourne office - Hybrid work optional

Are you interested in joining the dream team at Wesfarmers OneDigital?

Good call. We're an exciting new digital enterprise with big ideas, supporting some of Australia's most trusted and iconic brands focussed on making lives better for people all around Australia. We're well on our way towards bringing the best of digital and data possibilities together to create more personalised shopping experiences for customers across our retail brands.

We're continuing to bring the best talent and skills under one roof, working together and across disciplines to build amazing experiences for our customers. We continuously feed off each other's insights, talents and capabilities, because we are a business that thrives on open collaboration and a shared vision of positive, fun and rewarding experiences.

**In this role, you'll get to**
- Responsible for delivering the tone of voice for OnePass across key customer touchpoints.
- Manage the community management and brand responses across social media channels
- Work in partnership with customer support to bring to life the brand in servicing and supporting our customers in FAQ's and support documents.
- Develop OnePass copy for owned channels and tactical campaigns
- Work with brand team to bringing to life the OnePass brand in line with guidelines
- Work with internal comms team to develop copy for key documents, presentations and artefacts aligned to brand.

**To shine on day one, what you need to have**:

- Desire to pro-actively collaborate with multiple stakeholders in a cross-functional team
- Evidence and examples of successfully demonstrating tone of voice
- Demonstrated multi-channel copywriting skills
- Excellent communication skills and stakeholder management
- Robust administration and organisational skills
- Strong technical skills, including experience with digital and social marketing tools, media, and channels

**It's a bonus, but not required, if you have**:
A sense of humour to add to our existing squad or a hobby that you can engage the team to join you in Why not?

**Why OneDigital?**
- Working in a community of industry-leading innovators with a diverse and deep set of skills and experience, you will learn, collaborate, and co-create to achieve great things.
- You'll have ownership of your role, which will allow you to find the right balance between stretch and sustainability, work, and life.
- Culture of Comradery and collaboration - OneTeam
- Plus, all the tools and learning you need, the tone is set for you to shine and succeed.
- We know that diversity fosters greater innovation and better customer connection, so we strive to create a team where everyone feels like they belong. We support diversity, inclusion and we are a gender-neutral organisation. We celebrate individuals at their core, so they shine to their best.

**Team Benefits - just to name a few**

To support you at work, what you value in life and in the community, our team member benefits include;
- Access to the latest technologies, an annual education budget, a % of your time will be allocated to upskilling in any area of YOUR choice
- Extended parental leave, and paid volunteer days
- People-focussed culture that celebrates achievements big and small
- Oh, and did I mention paid subscriptions and discount cards.

**Next steps

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