Trainee Sales Trader

Trainee Sales Trader - 12 month contract

**Job Title**
Trainee Sales Trader - 12 month contract

This entry-level role is ideal for recent graduates with strong interpersonal skills
seeking work in a fast-paced, challenging and team-focused environment. This
role is also suited for anyone who has previous client service experience and
thrives on interacting and assisting clients with a wide range of queries. You do
not necessarily need industry experience (we'll teach you) but if you're
ambitious, with a positive, can-do attitude and work well in a team environment
then this may just be the role for you

**So, who are we?**

Hello, we're IG Group. No, not Instagram - though we're a pretty big deal ourselves. We're a global, FTSE 250-listed company made up of a collection of progressive fintech brands in the world of online trading and investing. The best part? We've snapped up many awards for our top-class platforms, forward-thinking products, and incredible employee experiences.

We believe in financial freedom. And our purpose is to help ambitious people achieve it. Around 400,000 people use our groundbreaking technology and forward-thinking platforms to trade the financial products they know and love.

Did we mention we have offices in 18 countries? Yes, when you join IG Group, you'll have the chance to work across multiple brands, with people all over the world. Join us for an exciting future and let's innovate together

**Your role in the Team**

As a Trainee, your role will be to help deliver world-class and industry leading support to our global client base. We're looking for people with a passion for providing excellent customer service and who have an interest in learning more about financial markets.

**What you'll do**
- Champion the client and bring the client experience to the forefront
- Gain a strong understanding of various financial instruments such as stocks, options, futures, FX, cryptocurrencies, bonds and commodities
- Gain a strong understanding of financial markets, stock exchanges and macro-economic events
- Provide trading expertise on P&L and margin calculations, order types, charges, trade assistance & investigations
- Providing an execution-only phone dealing service (following relevant training)
- Answering queries and cross-selling of our products and platforms
- Run daily morning market calls resolving trade disputes participating in and running various local and international projects
- Providing clients with technical support with our front-end platforms and chart packages such as

**Who we're looking for?**

You're curious about things like the client experience, the rapid developments in tech, and the complex world of fintech regulation. You're also a confident, creative thinker with a knack for innovating. We know that you know every problem has a solution. Here, you can try new ideas, and lead the way in creating inspiring experiences for our clients and everyone around you.

We don't fit the corporate stereotype. If you want to work for a traditional, suit-and-tie corporate that just gives you a pay cheque at the end of the month, we might not be for you. But, if you have that IG Group energy and you can stand behind what we believe in, let's raise the bar together.

**What you'll need for this role**

What you will need is a genuine interest for working in financial markets, along with motivation levels as impressive as your aptitude for numbers and attention to detail. Plus:

- Customer first mindset
- Positive, ambitious and a 'can do' mindset
- Excellent interpersonal and communication skills
- Able to be part of a team and work collaboratively
- Upbeat and enthusiastic individual,
- The ability to work well under pressure,
- Strong organisational and time management skills
- Fluency in English (written and spoken)

Desirable: experience of working in a client facing role within Financial Services

**How you'll grow**

When you join IG Group, we want you to have more than a job - we want you to have a career. And you can. If you spot an opportunity, we want you to chase it. Stretch yourself, challenge your self-beliefs and go for the things you dream of. With internal and external learning opportunities, and the tools to help you skyrocket to success, we'll support you all the way.

And these opportunities truly are endless because we have some bold targets. We plan to expand our global presence, increase revenue growth, and ultimately deliver the world's best trading experience. We'd love to have you along for the ride.

**The perks**

It really is more than a job. We'll recognise your talent and make sure that you can still have a life - at work, and outside of it. Networks, committees, awards, sports and social clubs, mentorships, volunteering opportunities, extra time off... the list goes on.
- Performance based incentives
- Flexible working hours and work-from-home opportunities
- Company contributions to insurance and medical plans
- Career-focused technic