Housekeeping Coordinator – Promenade Hotel

2 weeks ago

Melbourne, Victoria, Australia Crown Resorts Full time

Company DescriptionPart Time | 7 day Rotation between 6AM – 9PM BETTER BEGINS HERE Crown Melbourne is a great place to visit and it's an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people.
We value passion, creativity, and an appetite for change - for the better.
Here, you'll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.The RoleWe're looking for a proactive and organised Housekeeping Coordinator to join our Promenade Hotel team.
This is a key operational role responsible for coordinating daily housekeeping activities, supporting administrative functions, and ensuring smooth service delivery across our premium hotel environment.You'll be the central point of contact for internal departments, managing room allocations, guest requests, and lost property enquiries.
This hybrid role also includes supervisory responsibilities, making it ideal for someone with strong leadership skills and a passion for customer service.Some responsibilities of the role will include, but are not limited to:Coordinate daily room allocations and task sheets for Room Attendants and Service AttendantsManage lost property enquiries and maintain accurate records using ITRAKMonitor and respond to internal department calls and guest requestsSupport administrative tasks including reporting, amenities tracking and shift handoversConduct room inspections and assist with cleaning/inspection duties during PM shiftsEnsure compliance with health & safety standards and escalate issues as neededAbout youYou're a confident communicator and natural organiser with a strong attention to detail.
You thrive in fast-paced environments and enjoy being the go-to team member for coordination and support.Previous Housekeeping leadership or office experience is highly desirableSystems and computer proficient including sound understanding of Microsoft Suite applicationsThe ability to work Full Time across a 7-day rotating roster, AM & PM shiftsA keen eye for detail and an open attitude to receiving feedbackDemonstrated organisation and excellent communication skillsWhat we offer you A collaborative, inclusive and supportive team cultureFree staff meals and discounts across Crown restaurants & hotelsAdditional InformationApplications Close: Wednesday 10th September 2025What you can expect from usOn top of exciting career possibilities, we offer better exposure to experiences and learning.
To see our range of benefits and opportunities visit Crown Resorts Careers.
Our Crown Community celebrates uniqueness and embraces diversity.
We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.

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