Auction Coordinator

1 week ago

Melbourne, Victoria, Australia Ritchie Bros. Full time

-

If you have an entrepreneurial spirit and are passionate about making a difference, we invite you to join our growing team. Whether you're out in the field or back at your office, you'll be helping us achieve our vision of becoming the trusted global marketplace for insights, services and transaction solutions for commercial assets.

Ritchie Bros. Auctioneers has an immediate opening for **an Auction Coordinator** at our **Geelong** auction site.

RESPONSIBILITIES
- In this role you'll:

- Manage the information collection and verification processes (e.g. equipment year, sequencing, equipment pricing, etc.) related to the DEI Program
- Responsible for the preparation of the advertising material for upcoming sales (e.g.brochure and catalogue), in accordance with established policies and procedures
- Work in conjunction with the Equipment Inspector to assess equipment and compose photos for the DEI Program
- Responsible for auction sequencing and catalogue proofing activities
- Responsible for resolving equipment contract and DEI related issues including any unresolved issues that occur on sale day
- Assist the Customer Service Manager (CSM) with sale day and post sale duties, customer service and administrative support as required
- Promote a culture where the health and safety of our employees and customers is top priority for all
- Assist the Sales team with appraisals and write-ups in the field between peak periods
- Support the local operations team with sale day duties (e.g. proxy bids, eClerking, bid catching, etc.)

QUALIFICATIONS

**Here's what you bring**:

- You have at least 2 years experience in customer facing roles.
- High school graduate with some post-secondary education is considered an asset, such as a Finance Diploma.
- Intermediate proficiency level in current MS Office Suite products (Word, Excel, PowerPoint).
- Proficiency using technology such as computers and digital cameras.
- An aptitude for data/numbers and experience creating and working with spreadsheets.
- Strong written, spoken, listening, and interpersonal communication skills in English.
- A solid knowledge or desire to gain knowledge of construction equipment and trucks.
- Strong customer service orientation. You have a natural ease dealing with customers.
- You're a resourceful, "think-on-your feet" person with drive, initiative, and a real commitment to getting the job done.
- Excellent organizational skills, you're the type that leaves no detail unattended.
- Excellent time management skills, the ability to multi-task multiple projects and initiatives effectively and prioritize work are essential.
- Highly capable of meeting strict deadlines in a high-pressure, ever-changing environment. You must also have the ability to adapt to shifting priorities, demands and timelines.
- Highly motivated, goal-oriented and self directed. Energetic, can-do attitude
- Experience working independently and collaboratively in a team-oriented environment. You thrive working as part of a team and pitch-in wherever needed.
- You have a strong work ethic without sacrificing your sense of humor or your ability to have fun on the job.

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