Instructional Design

Casual

Camberwell

About us

Baptcare is a leading, purpose-driven organisation that provides residential and community care for older adults, support to children, families and people living with a disability, financially disadvantaged people and people seeking asylum. We respect all faiths and beliefs, and actively promote inclusion and diversity. Our Values are Wellbeing, Ethics, Co-creating, Accountability, Respect and Effectiveness.

With over 3,500 employees across VIC, SA and TAS, Baptcare is a progressive organisation focused on our Mission of partnering for fullness of life with people of all ages, cultures, beliefs and circumstances to achieve our Vision of communities where every person is cherished.

**About the Role**:
We currently have a wonderful opportunity for an experienced, qualified and enthusiastic Instructional Design and Delivery Specialist to join our Transformation Team. This position will play a key role in sustainable change adoption and consequent benefits realisation through learning needs analysis, design, development, delivery and evaluation of user training and development across multiple streams and work packages within Transformation.

The role's responsibilities cover all facets of change, including changes to business processes, roles, systems and technology. The ability to adapt and operate effectively within a scaled Agile delivery framework, taking a test and learn approach will be important. Key post implementation outcomes to be enabled by this role are faster adoption and greater utilisation of the changes that are introduced to enable key outcomes of the Transformation Program

**Responsibilities will include**:
Maintaining a level of competency for self on the Salesforce platform, ecosystem products/tools and configured solutions.
- Conducting analysis to identify desired skills, current competency levels and gaps
- Designing, facilitating, and implementing high quality learning programs to meet organisational and employee needs.
- Using instructional design methodologies to create learning programs, workshop materials and other documentation that

support adult learning principles (utilising eLearning, instructor-led training, and blended learning solutions).
- Developing training plans and related documentation.
- Facilitating engaging training sessions in both virtual, blended and classroom environments.
- Providing ideas on improving the training service and finding new and better ways to operate.
- Providing ongoing reporting and analysis of learning activities

**About you**:
Proven track record in Instructional Design, adult learning, and augmented training solutions; preferably in Aged Care,Disability and/or Health
- 10+ years of experience in training design and delivery
- Formal qualifications/certification in Education/Training.
- Familiarity with the Salesforce platform.
- Minimum of three or more years current experience programming web-based training (Articulate, Storyline, Camtasia,

etc.)
- Exceptional communication (verbal and written) for instruction settings.
- Familiarity with Learning Management Systems.
- Strong MS Office skills (Outlook, Word, PowerPoint)
- High-level interpersonal skills including demonstrated experience coaching and collaborating with business stakeholders

and end-users.
- A technology-savvy, fast learner, able to understand requirements, design, system functionality and use as input to

communications and training development.
- Able to role model resilience, adaptability and change leadership in succeeding in a flexible, fast-paced, multi-project

environment with high levels of ambiguity and uncertainty.
- High-level written communication skills and highly developed oral presentation skills and proven experience supporting

the design, development, delivery and management of training.

Only short-listed applicants will be contacted.

Applicants must have the right to work in Australia.

The successful applicant will be required to undergo a National Criminal History check.

Must have had or be willing to get COVID vaccination

Baptcare is committed to building a respectful and inclusive workplace, appointing the best person for the role, and supporting diversity. We welcome applicants who may require adjustments.

Baptcare is dedicated to the safety, empowerment and participation of all children. We have zero tolerance of child abuse and are committed to a thoughtful, protective environment that supports infants, children and young people to feel safe and respected.