Housekeeping Supervisor

1 day ago

Melbourne, Victoria, Australia Challenger Services Group Full time

WHO ARE WE?

Challenger is an award-winning national industry leader, providing outsourced service solutions to a number of critical industries. Our prime coverage is within Sydney, Melbourne, Brisbane and the Gold Coast. Our capabilities and success lie within servicing the commercial cleaning, hospitality, food and beverage, food production, government, education and housekeeping environments.

WHAT WE NEED?

Challenger is seeking an experienced Housekeeping Supervisor to assist in the supervision of the daily housekeeping operations for a 4-5 star hotel. In this hands-on role you will work closely with our Manager to drive productivity, maintain service standards, train and develop the housekeeping team and communicate effectively.

WHAT YOU'LL DO?
- Assist with the daily supervision of the Housekeeping Department to ensure it is managed efficiently according to Challenger and client polices and procedures.
- Ensure correct information is given to team members such as; VIP arrivals, guest requests and special times for service.
- Complete daily room allocations, room inspections, daily briefings and provide effective communication to all team members.
- Assist with seeking productivity level improvements of all team members through the process.
- Guide, train and educate the Housekeeping team in line with company polices and Housekeeping procedures.

WHAT YOU'LL NEED?
- Must have a minimum 2 years experience in a Supervisory or team lead role, within a 4-5 star hotel or serviced apartment.
- Exceptional verbal and written communication skills
- Exceptional knowledge of effective housekeeping cleaning methods and techniques
- Strong attention to detail and excellent organistional and time management skills
- Available to work across a 7-day variable roster

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