Apac Travel Consultant

1 week ago

Melbourne, Victoria, Australia Hurtigruten Full time

If you're passionate about providing world-class customer service and are looking for a good working environment and fun atmosphere, we may have just the perfect fit for you

**We offer**
- Good staff benefits including friends and family discounts for our amazing voyages
- Friendly, positive and fun atmosphere, different team and company events
- Modern and comfortable office
- Continues learning
- Development opportunities
- Gain experience in the travel and service industry with a well-known and well-established brand

**Main tasks**
- Maximize every sales opportunity
- Focus on quality customer service
- Provide an effective, polite, friendly and professional service

Hurtigruten has operated in international tourism since its establishment in 1893. The combination of local transport and tourism with its 12 ships on a year-round route along the Norwegian coast creates today's authentic experiences for guests from all over the world.

Hurtigruten's expedition ships offer Expedition voyages to Antarctica, Greenland, Iceland, Spitsbergen, the Americas, Europe and across the Atlantic Ocean. Hurtigruten is also contributing to a new strategy of more responsible and sustainable operations in the cruise industry to leave a smaller footprint in the pristine areas we operate.

**Requirements**:

- Excellent written and verbal English language skills
- Customer service experience and communication skills
- Ability to handle multiple tasks and demonstrate flexibility
- Self-motivating working style
- Results-oriented

**Beneficial skills**
- Speaking any other language is a plus

Additional information
- Working time: full-time work based on monthly schedules

**Play your part**

**Inspire the Adventure**

**Make tomorrow better**

The undisputed global leader in sustainable inspirational adventure travel — a catalyst for change towards a greener travel industry. Formed in 1893, Hurtigruten Group is the world's leading adventure travel group. We have 2,400+ employees worldwide, representing more than 50 nationalities. They form part of three main business areas — Hurtigruten Expeditions, Norwegian Coastal Express and Hurtigruten Svalbard — which offer unique small-ship and land-based adventures from pole-to-pole.

For almost 130 years we have pushed boundaries on expedition travel and sailed tourists, locals and cargo around the Norwegian coastline and polar regions. We have made Norway more connected, impacting the lives of millions of people. And we continue to share knowledge with our international guests about wildlife, local communities, science and the natural world.

As a group, we are revolutionising the travel industry's approach to sustainability through a number of vital initiatives to protect the world we explore.

**Single-use plastic ban**

Hurtigruten was the first major travel company to have removed single-use plastic from its entire fleet and our hotels.

**Hybrid Explorer ships**

Hurtigruten has two hybrid-electric powered expedition cruise ships that offer a 20% reduction of fuel consumption.

**Beach cleanups**

Hurtigruten Expedition Teams encourage guests to take part in beach clean-ups, which results in several metric tonnes of trash every year being removed.

**Hurtigruten Foundation**

The Foundation specialises in the conservation of endangered species, fighting against marine and plastic pollution.

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