Manager Shared Services Integration

**TAFE NSW Life-Changing Careers**

**Manager Shared Services Integration**

**Full-time Permanent**

**$209,114.55 package includes salary ($185,308.00), employer's superannuation and annual leave loading.**

At TAFE NSW, we are dedicated to life-changing impact.

That is why we offer world-class training and education that delivers the skills needed for the jobs of today and tomorrow.

Life-changing impact starts with an incredible team that sees their career as an opportunity to transform someone's world. Whether that's inspiring students, supporting each other, or helping our communities and industries flourish.

We live by TAFE NSW values: Customer Focus, Integrity, Collaboration, and Excellence. They define who we are, how we work and inspire our performance.

**We invest in our people**

At TAFE NSW, you will discover a diverse, dynamic, and collaborative environment, where you can innovate, create value, and do meaningful work.

We provide you with tools and ongoing training and professional development, health and wellbeing programs, and depending on your role, a 35-hour working week with a variety of flexible working options.

**About the role**

As the Manager Shared Service Integration, you will play a pivotal role in ensuring the delivery of high-quality and efficient financial transaction processing services across TAFE NSW. You will oversee the integration of outsourced shared services, lead a team of finance specialists, and drive continuous improvements in systems, processes, and service delivery. Your leadership will directly support critical finance functions, including Accounts Payable, Receivables, Master Data Management, Banking, and Fixed Asset Management, ensuring that service levels and compliance standards are consistently met.

This role offers the opportunity to influence financial operations at scale, optimise processes through innovation and technology, and provide strategic advice that supports decision-making at the executive level.

**About You**

You are a people-focused leader who thrives in fast-paced, complex environments. With strong leadership, negotiation, and influencing skills, you bring people together, build a high-performing team, and deliver results through change. You are confident managing outsourced providers, resolving escalations, and providing credible advice to executives, while maintaining a focus on continuous improvement and innovation.

You will also bring:

- Degree qualifications with professional accounting membership.
- Proven success managing shared services to deliver on KPIs and SLAs.
- Strong leaderships skills with the ability to influence and motivate stakeholders.
- Agility and time management to achieve outcomes in evolving business environments.
- Solid expertise in financial processes (AP, AR, Master Data, Banking, Asset Management).
- Hands-on experience with SAP, Ariba, Concur, AI invoice processing, and ServiceNow.

To find out more about the role, click to view the Position Description

**Our commitment to Diversity, Equality, and Inclusion**

We are committed to creating a culturally safe and accessible workplace where dignity, trust, respect, and the promotion of diversity and inclusion are valued, so you can safely bring your whole self to work and connect with your community through our many diverse employee networks.

If you require an adjustment in the recruitment process, please contact our Talent Acquisition Advisor listed below.

**Applications close 11.55pm AEST Sunday 14th September 2025**
- Your current resume
- Cover letter addressing the _essential requirements_ in the Position Description

**Targeted Question 1**: Tell us about a situation in which you had to coordinate a diverse group of people with different objectives to achieve a common goal. How did you go about coordinating and leading the group? How did they respond?

**Targeted Question 2**: Outline your leadership experience providing exceptional customer service in a high-volume financial transactions processing environment.

This is a child-related position. A Working with Children Check is a prerequisite for anyone in child-related work. It involves a national criminal history check and review of findings of workplace misconduct.

To be eligible for positions at TAFE NSW, you need to be an Australian Citizen or Permanent Resident of Australia or a New Zealand citizen with a current New Zealand passport.

A talent pool, valid for 18 months, may be created for this position, and position(s) of the same classification that subsequently becomes vacant, may be filled via this recruitment.