Clinical Lead

Overview
Join to apply for the Clinical Lead - Virtual Health role at Aspen Medical.
Aspen Medical is a global provider of innovative healthcare solutions across a diverse range of clients in the Defence, Mining, Oil and Gas, Government and Humanitarian sectors.
We are a world leader in the delivery of healthcare solutions in any setting, particularly those that are remote, challenging or under-resourced.
Position Overview
The Clinical Lead plays a crucial role in providing support, direction, orientation and education to Clinicians within Virtual Health.
This will ensure high quality patient care through evidence-based guidelines and protocols; drive continuous improvement and compliance with regulatory standards.
Job Details
Fixed-term, Part-time / Full-Time until 30 June 2026 (Multiple positions)
We are operational 24/7.
Shift times can be flexible between 2-10 hours.
Overnight availability is highly desirable (midnight-6:00am).
Key Outcomes
Improved patient care outcomes
Established evidence-based practices within Virtual Health
Enhanced Virtual Health program scalability and adaptability
Quality improvement within Virtual Health
Effective monitoring and evaluation of Virtual Health projects
Adherence to regulatory standards
Stakeholder engagement and alignment
Primary Duties and Responsibilities
The Virtual Health Clinical Lead is responsible for:
providing support, direction, orientation and education to Virtual Health Clinicians (Registered Nurses and General Practitioners working across the GP Helpline and Healthdirect / NURSE-ON-CALL helplines).
planning and coordinating services relating to a particular group of clients or patients in the practice setting, as delegated by Virtual Health Clinical Workforce Lead and Virtual Health Clinical Operations Lead.
acting as a role model in the provision of holistic care to patients or clients in the practice setting.
assisting in the management of action research projects and participating in quality assurance programs and policy development within the practice setting.
delivering direct and comprehensive nursing care and individual case management to patients or clients within the practice setting; this may include a group with complex nursing care needs in Virtual Health.
performing other reasonable Clinical Lead duties as directed by the Clinical Operations Manager.
displaying and promoting ethical behavior and alignment with Aspen Medical's Social Purpose and B Corp principles.
Selection Criteria
Essential
Must be located within Australia.
Registered nurse with a minimum of 3 years of experience in the healthcare system and maintains an unrestricted registration as a registered nurse with AHPRA
Demonstrates contemporary knowledge and experience of Healthdirect Virtual Health Services
Excellent communication skills to engage stakeholders effectively
Commitment to upholding high standards of patient care quality and compliance
Flexibility to adapt to changing priorities and environments
Demonstrates the ability to be client focused, responsive, flexible and committed to deliver quality services
Demonstrates interest in leadership roles, with an understanding of team management principles
Desired
Demonstrates clinical experience and knowledge of quality culture and clinical governance methods and reporting, including compliance assessment and auditing, collation and reporting of trends and KPIs, and clinical risk management
Previous clinical experience and knowledge of accreditation processes for clinical employees in a healthcare setting with an understanding of clinical information systems such as Riskman
Commitment to staying updated on industry trends, best practices and emerging technologies in clinical program management and healthcare delivery
Apply Today
Applications close:5PM, Friday 29 August 2025
If you have any questions, please contact:
Andrian Publico – Culture and Performance Support Officer
Aspen Medical values diversity and inclusion and encourages applications from all backgrounds, including Aboriginal and Torres Strait Islander peoples, LGBTQIA+ communities, and those from diverse cultural backgrounds.
We also welcome applications from ADF veterans with relevant experience.
Seniority level: Mid-Senior level
Employment type: Temporary
Job function: Health Care Provider
Industries: Hospitals and Health Care
St Leonards, New South Wales, Australia
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