Retirement Village Advisor

11 hours ago

Sydney, New South Wales, Australia Lutheran Services Full time

**About us**:
Lutheran Services is a not-for-profit organisation that has been serving the people and communities of Queensland since 1935. We provide quality, contemporary care and support for people of all backgrounds, at more than 20 locations throughout Queensland.

Our dedicated workforce of nearly 1800 makes a difference to the lives of many people every day. They bring our vision to life - helping those we serve to pursue the lives they hope for and enabling the communities we are part of to thrive.

As a member of the Lutheran Services team, you will enjoy a great work-life balance, generous benefits, flexible arrangements and ongoing opportunities for professional development and career progression.

Based in our Support Centre in Milton, you will be joining a cohesive team that support across all streams of the business.

**About the role**:
As an integral member of the Home Care and Supported Living branch, you will assist in the delivery of a quality Retirement Village experience for our residents. You will support villages to meet regulatory and organisational requirements and achieve long-term financial viability.

This role focuses on ensuring the Retirement Villages work within operating budgets and within the Retirement Villages Act.

In addition, this role will also:

- Establish strong relationships with residents and their families to ensure their satisfaction with their independent living unit
- Work collaboratively with the Marketing team to ensure the sites are actively advertised and promoted to drive enquiry and sales
- Work collaboratively with the Infrastructure team to ensure Independent Living Unit renovations are appropriate and completed in a timely manner
- Contribute to projects involving the organisation's Retirement Villages that improve our residents' experience

**About you**:

- A relevant tertiary qualification or significant experience in a similar role
- Experience managing business operations, budgets and finances
- High level critical thinking, analytical and problem solving skills
- Excellent communication standards
- Strong attention to detail and accuracy
- A demonstrated commitment to the philosophy of person-centred care
- Maintenance of an NDIS worker screening check
- An unrestricted Driver's license and ability to travel around South East Queensland.

**What we can offer you**:
A professional work environment in an organisation that genuinely cares, values dedication and performance.

You will receive:

- Learning and development opportunities
- Access to salary packaging
- Good work life balance
- Access to discounts, such as health insurance, holiday and travel, gym membership, IT and home appliances
- Membership to our dedicated Employee Assistance Program.

If you are looking for a dynamic and exciting role that offers you a unique opportunity for development, this is the role for you

For a copy of the position description please click here.
- Health insurance

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