Wait Staff

1 week ago

Sydney, New South Wales, Australia Catering Hq Venues Full time

Catering HQ is looking for proactive Wait Staff to join our dedicated team at Cronulla RSL on a casual or part time basis. We provide great opportunities and career progression.
THE BRAND
Catering HQ is a family run company that was established in 1996. We currently have 12 fabulous venues across Sydney. We believe in striving for excellence at all times and pride ourselves on having an experienced and dedicated team who love their work and their work environment. At Catering HQ we are always looking to adapt to evolving market trends for our restaurants, cafés and events. This allows our menus and décor to be fresh, interesting and inviting to our guests. We are known for delivering high quality meals and exceptional customer service.
DUTIES & RESPONSIBILITIES
Communicate with co-workers and management to solve problems and improve quality and service
Assist in the opening and/or closing of the catering department as per the company checklist guidelines.
Initiate dialogue and develop rapport with customers by learning their names, favourite drinks and food items
Understand and anticipate customer needs and aim to exceed these requirements
Provide exceptional quality, consistent coffee and beverages to our guests
Assist in reaching business goals and objectives as set out by management
KEY QUALITIES
Experience in a similar role is ideal
Have a strong customer service focus
Professional, upbeat and friendly personality
Exceptional attention to detail
Positive and flexible attitude
Highest level of presentation and grooming standards
Confidence to take charge and own the result, yet humble enough to listen and learn
Honest and results focused - able to give and receive genuine feedback and take action as needed
Innovative - proven experience of genuinely implementing new ideas
Able to follow manual handling procedures correctly
WHY JOIN US?
Lunch on us while on shift
Discount on Coffee while on shift
Discounts from our suppliers such as Vittoria Coffee
Career Progression
Internal and external training opportunities
The team at Catering HQ work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating a more sociable future – for our customers and for each other. If you feel you possess these qualities and are interested in becoming a part of the team, please apply
Only shortlisted candidates will be contacted.

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