Store Support Officer

1 week ago

Melbourne, Victoria, Australia My Chemist Retail Group Full time

**Position details**:
**Primary Focus**
The primary focus and responsibilities of this role are:
a.
To assist with new Store Setups, Relays, Relocations, and expansions of existing Stores within the group
Reporting directly to Store Setup & support Manager, the incumbent will need to ensure all responsibilities are completed successfully and delivered in line with business requirements.
The person must be comfortable with:

- Working within a team environment to complete tasks within assigned timeframes
- Working on their own to complete tasks within assigned timeframes
- Working and liaising with people from a diverse range of multicultural backgrounds and genders
- Travelling interstate and working in different stores within the group
- Training staff, New and existing

**Key Responsibilities**:

- STORE SETUP, RELAYS, EXPANSIONS & RELOCATIONS
- Assist with the setup of new stores by open date.
- Assist with relays & expansions of existing stores.
- Assist with relocations of existing stores.
- Implement Planograms at new store setups/relays.
- Implement Chemist Warehouse approved Merchandising at new store setups/relays.
- Assist with the preparation of merchandising materials for new store setups/relays.
- Assist with the development & testing of new Merchandising strategies for the Chemist Warehouse
- Assist store staff with Planogramming & Merchandising according to the My Chemist Retail Group guidelines.
- Assist with store support, providing training for new and existing staff.

**General Responsibilities**:

- When required, undertake additional projects or activities as directed by management.
- Act in accordance with all Group policies and procedures.
- Act in accordance with all policies, procedures practices and guidelines in the performance of accountabilities.
- Take all reasonable care for their own and others safety and wellbeing while at work.
- Demonstrate a professional attitude when dealing with store staff and work colleagues.
- As and when required, undertake additional projects or activities as directed by management.

**Qualifications and Experience**:

- Merchandising experience Preferred.
- Familiarity with computer software like excel, word etc.
- Knowledge of Chemist Warehouse Merchandising guidelines unnecessary.
- Experience with Planogramming is preferred.
- General Retail experience preferred.
- Drivers licence required.

**Personal Attributes**:

- Ability to communicate clearly and effectively both verbally and in writing.
- Ability to train staff when required.
- Great organisational skills and attention to detail.
- Ability to manage and prioritise tasks.
- Strong customer service skills.
- Ability to lift and manoeuvre heavy objects when required.
- Enthusiastic & Energetic.
- Excellent teamwork.
- Ability to work on their own.
- Ability to work well within set deadlines.
- Willingness to travel interstate.
- Willingness to learn.
- Adaptability to new environments.
- Hour Flexibility.

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