Training Admin Officer

6 days ago

Brisbane, Queensland, Australia Drakes Supermarkets Full time

Join a growing and dynamic company
- Develop your training experience in an outstanding team
- Attractive remuneration and benefits (including 10% in-store discount)

**About Drakes**

Drakes Supermarkets is a Retail industry success story. A family owned and operated private company; we are Australia's largest independently owned supermarket chain.

We are seeking a Learning and Development Administration Officer / Workplace Trainer who will be primarily responsible for coordinating and completing all administration duties to ensure the efficient operation of the Training Department. Secondly, the L & D Administration Officer / Workplace Trainer will deliver training of Certificate III in Retail, unless qualified to also conduct assessment activities, in which case assessment practices will be included.

**Role Status**:
Permanent full-time - based in Rochedale QLD.

**Duties**:

- Ensuring Legislative, Regulatory and Training Industry Standards Compliance across all administrative activities
- Completing all required QLD government documentation relating to regulatory requirements for Training
- Submitting claim documentation to the applicable regulatory / funding bodies
- Coordinating non-accredited training across all Drakes stores in Queensland - by liaising with internal and external stakeholders.
- Facilitating accredited training (and assessment) under the regulated stipulations of the Australian Skills Quality Authority.
- Managing internal documentation relevant to the development, delivery, assessment, achievement of competency and evaluation and validation of Nationally Accredited learning programs

**Skills and Experience**:
Experience in a similar position is highly regarded. Working as a part of an enthusiastic team, in a highly competitive supermarket environment, applicants will be expected to demonstrate:

- Customer centric to provide a high-level service to internal and external customers
- High proficiency in Microsoft Office Suite of products
- Knowledge of Learning Management Systems (VETtrak, Accelerate, WiseNet)
- Detailed knowledge of Vocational Education and Training Legislation, Regulatory and Training Industry Standards
- High level prioritisation, organisational and time management skills which results in the ability to meet deadlines
- Excellent verbal, written and numerical skills
- Strong attention to detail and accuracy
- Excellent communication skills and people skills with strong internal and external customer focus
- Ability to influence others, build rapport and make positive change
- Ability to cope with changing work demands and a fast-changing environment
- Drivers' licence and willing to travel intrastate to Drakes stores

**Qualifications**:

- TAE40116 Certificate IV in Training and Assessment (highly desirable)
- SIR50116 Diploma of Retail Management (highly desirable)

**Benefits and Perks**:

- Attractive remuneration
- Staff discounts (currently 10%)
- Opportunity for career progression and promotion
- Excellent work-home life balance

**To succeed within our organisation, applicants must be able to**:

- Display a passion for the supermarket retail industry
- Express a positive "can do" attitude
- Problem solve
- Lead by example
- Motivate a team
- Communicate effectively with management, team members, customers and external stakeholders

**If this sounds like you, then we would love to hear from you

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