Assistant Manager Functions, Mcg

6 days ago

Melbourne, Victoria, Australia Delaware North Full time

**The opportunity**:
**What we offer**:
At Delaware North we like a challenge, and talent and hard work are rewarded. We're looking to create the future of hospitality, and we can't do it without you. So, roll up your sleeves and come see why Delaware North is your best career move yet. As our team member, you'll receive:

- Opportunities to gain experience and develop your skills at some of Melbourne's most exciting events and venues
- We're a team that cares. With a focus on collaboration and support, we bring out the best in each other
- Work at Australia's most iconic venues and events
- Grow fast and develop new skills, take risks, and make your mark within a global company

**What will you do?**:

- Oversee and support the management of all function operations, including event day functions, briefings, and VIP events, ensuring seamless execution
- Ensure prompt and efficient service delivery for all functions, adhering to predetermined standards and procedures to provide an exceptional guest experience
- Collaborate with stakeholders to enhance guest experiences, identify revenue opportunities, and position MCG Events as a market leader
- Uphold and maintain the highest customer service standards, adhering to protocols and ensuring exceptional service levels at all times
- Participate in non-event day operations during peak times, supporting the Functions Manager and overall event success

**More about you**:

- Proven leadership experience in a function or banquet environment
- Ability to mentor, train, and develop a team of hospitality professionals
- Enthusiasm for delivering outstanding service, adaptability in fast-paced environments, and a commitment to creating a welcoming atmosphere for guests
- Availability to work flexible hours, including weekends and public holidays, as event schedules dictate
- Responsible Service of Alcohol certificate

**Who we are**:
Our business is all about people, and that includes you. At Delaware North, you're not just part of a team — you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.

Together, we're shaping the future of hospitality — come grow with us

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