Medical Receptionist/Administrator

2 days ago

Australia The Varicose Vein Clinic Robina Full time

**We see employment as a mutual relationship. We expect dedication and in return promise respect, support and training.**

**Ideally, you will have the following skills and experience**:

- Well presented with a mature outlook
- Passion for delivery of exceptional customer/client service
- Proven interpersonal and client/customer liaison experience
- Exposure to medical reception, billing and patient booking is an advantage
- Flexibility of work hours
- Ability to work effectively in a team environment
- Ability to Multi-task, think on their feet, and have attention to detail

**The Role**:
Our receptionist is the main face of our clinic which has a very welcoming and reassuring feel.
- Assisting patients with completing necessary forms and documentation.
- Creating and presenting treatment plans to patients
- Scheduling appointments and keeping those appointments on time.
- Keeping a clean and calm reception area. General clinic cleaning
- Processing billing and payments using medical software and processing medicare rebates
- Monitoring and ordering stationery and clinical supplies.
- Most importantly - maintaining information confidentiality at all times.
- Dictation and sending doctor letters
- Assisting practitioner with hot towelling patients legs and putting on compression stockings after treatment

Three days per week (usually Tues - Thurs) permanent part-time. No weekends.

**The selection criteria are as follows**:

- Previous experience in a medical reception or similar administrative position (min 2 years) Any clinical experience would be beneficial
- Excellent communication skills, written and verbal
- IT savvy; working knowledge of Windows-based software systems (e.g. Outlook, Word and Excel) and web-based medical software
- An understanding of the Medicare Benefits Schedule
- An understanding of basic medical terminology
- Driver's license (willing to travel to Robina to cover sick or annual leave)

If this position sounds like you, please send your resume and a covering letter addressing the selection criteria (**and explaining the applicant's interest in this specific role**)

**Job Type**: Part-time
Part-time hours: 24 per week

**Salary**: $30.00 - $35.00 per hour

Schedule:

- No weekends

Ability to commute/relocate:

- Greenslopes, QLD 4120: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Medical admin: 1 year (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

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