Operations Manager, Cyf Residential Care. Permanent Full Time

**Job no**: 504477
**Employment type**: Full Time
**Location**: Perth, Mandurah & Peel
**Categories**: Child, Youth & Family

**Operations Manager - Residential Care**
- **Work for one of Australia's largest social purpose organisations**:

- **Competitive base salary + $17,500 benefit vehicle allowance**:

- **Monthly rostered day off**:

- **Based in our state office in Leederville**

**About the Organisation**

Every day, Life Without Barriers provides support and care to children and young people, as we work collaboratively with families, carers, and communities, to ensure they have the environment they deserve to grow. With a focus on ensuring safety and respect, this is an opportunity to make a positive and meaningful difference in these young lives and help pave a brighter future.

Life Without Barriers is a leading social purpose organisation of 8,000 employees working in more than 500 communities across Australia. We support children, young people and families, people with disability, older people and people with mental illness. We work with people who are homeless and refugees and asylum seekers. Join a community of people dedicated to breaking down barriers.

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

**About the Role**

Based in** Leederville** and managing a range of residential houses across Perth (SOR) and Mandurah Peel regions, with a team of House Managers reporting to them and regular travel to the houses required.

The responsibilities of the role include oversight of day-to-day management of various residential placement support models, budgets, human resources, key performance indicators, contractual reporting and stakeholder relationship management. The incumbent must take a proactive leadership role within the teams they are responsible for and also within the wider WA CYF team. The Operations Manager is also responsible for driving high performing teams focusing on client outcomes, quality, standards, growth, and performance of each service.

This role will suit someone who is highly motivated, strategic, and able to quickly grasp and respond to local needs. You will have experience in the senior management in Out of Home Care Services, ideally Residential Care. You will use your business acumen and interpersonal skills to engage and work with multiple stakeholders, as well as promote LWB as a quality service provider.

**Skills & Experience**
- Degree qualification in Human Services or related discipline.
- Significant management experience in relevant Children's Services.
- Demonstrated understanding of Child Protection policies and framework.
- Familiarity with TCI and the CARE principles will be highly regarded.
- A demonstrated commitment to the care and protection of children and young people.
- Demonstrated experience in team leadership and development.
- Advanced interpersonal/communication skills, including verbal, written and negotiation.
- Demonstrated ability in time management and organisational skills.
- Well-developed problem-solving skills.
- Ability to use initiative, think laterally and strategically, and meet deadlines and produce quality work under pressure.
- Demonstrated ability to work with people from diverse cultural backgrounds with specific reference to Aboriginal and Torres Strait Islander people.
- Ability to manage issues, risks and contentious matters.
- Current unrestricted Drivers Licence.
- To be considered for and appointed to a position at Life Without Barriers, you must be fully vaccinated against COVID-19 with a minimum of two (2) doses or hold a valid medical exemption certificate, in accordance with Life Without Barriers Employee COVID-19 Vaccination Policy. You will be required to provide evidence of your vaccination status during the recruitment process._

**Benefits**
- Competitive base salary + $17,500 benefit vehicle allowance
- NFP salary packaging including entertainment card and novated car lease deals (optional)
- A mobile phone and laptop
- A rostered day off per month
- Employee Assistance Program
- Ongoing training and development opportunities
- Travel club membership & discounted health insurance

**How to Apply**

Include your resume and covering letter combined in one document, click 'Apply' and follow the prompts.

**This role closes at midnight Tuesday 14th of January 2025.**

**Advertised**: 31 Dec 2024 W. Australia Standard Time
**Applications close**: 14 Jan 2025 23:55 W. Australia Standard Time