Multi-Cultural Development Manager

7 days ago

Gold Coast, Queensland, Australia Invocare Full time

We are looking for talented individuals from all backgrounds to join our team and help providing essential services to the community. Working with **InvoCare**is truly a unique and rewarding opportunity, you will:

- Work with incredibly committed and caring people in a **PURPOSE**driven organisation.
- Experience the **PRIVILEGE**of honouring lives, cultures and traditions to serve families in everything we do.
- Have a strong sense of **PRIDE**in the work you do each day.
- Access career **PROGRESSION**. over 20% of our roles are appointed from within.
- Demonstrate your **POTENTIAL**as you achieve your goals and targets and grow with us.

Sommerville Funerals are a part of InvoCare, a funeral industry leader. We currently operate over 300 funeral locations, 17 cemeteries and 29 crematoria, throughout Australia, New Zealand and Singapore and we are growing. As we plan for the next phase of transformation and growth, now is an exciting time to join the InvoCare team.

As an Arranger Conductor your working career could mean a whole lot more serving families in your local community to arrange and prepare all aspects of the funeral service for their loved one. This role will offer you new life skills, personal growth and development, the opportunity to earn qualifications and progress your career in a personally rewarding industry.

**Duties of an Arranger Conductor include**:

- Plan, coordinate and implement all aspects of the funeral service for a family and inform them with the various options available to honour their loved one
- Work closely with the family from first contact to guide them through what is required and respond to their requests with service options and solutions
- Implement the funeral plan on the day, direct the team and provide support and guidance for the familySupport with multicultural services, respecting traditions and cultures

**About you**:

- Passionate professional, eager to contribute to a diverse and inclusive workplace
- You have a strong customer service ethos and pride yourself on service delivery, problem - solving and customer satisfaction
- Professional attitude with an empathetic and compassionate approach towards people
- Be at ease working with grieving families and the deceased
- Excellent communication and high attention to detail
- Possess a full unrestricted driver's license
- Proficiency in multiple languages desirable

We are enthusiastic about what we believe in and what we do. If you're also inspired by the desire to assist others with sincerity, we would love to discuss this unique opportunity with you.

**Benefits of joining InvoCare**:
You may not have considered this industry before, but we provide vital services to families to assist them to celebrate the lives of their loved ones in a way that they would have wanted. The benefits you can receive include:

- Reward and recognition programs
- Tailored induction and training programs
- Well designed and fitted out locations with the latest facilities to assist in providing an exceptional client family experience
- Networking opportunities across the business and with peers
- Birthday and paid parental leave
- Free access to the Employee Assist Program

**How to Apply**:

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