Assistant Manager/Supervisor

1 day ago

Launceston, Tasmania, Australia Zarraffas Coffee Full time

Zarraffa's Coffee Underwood has positions available for an Assistant Manager, Supervisor and Baristas to join their enthusiastic team.

Zarraffa's Coffee focuses on training employees and providing the necessary tools to effectively carry out their roles. Zarraffa's Coffee employees are encouraged to carry out their duties with diligence and enthusiasm and to ensure that we deliver on our promise to serve an individually perfect cup of coffee - every time.

Assistant Manager responsibilities include;
- Taking "ownership" of the store
- Responsible for staff training and development
- Exceeding expectations in Customer Service
- Ensuring profitability of the business
- Showing a commitment to the brand, liaising with customers and suppliers
- Demonstrate an ethical purpose and compassion in the role
- Striving to create an individually perfect cup of coffee, every time
- Managing employee performance
- Ensuring effective communication with staff, customers and stakeholders
- Motivating staff to be the best of their ability whilst creating a great work life balance
- WH&S and Food Safety Compliance
- Product ordering and stock control
- A passion for the Zarraffa's Coffee brand

To be successful in these positions you should possess the following attributes:

- Current or previous management experience is preferred
- Proven team leadership
- Conflict resolution skills
- Dynamic, results driven and enjoy achieving targets
- Can do attitude and self-motivated
- Confident and well spoken
- Impeccable presentation and personal hygiene
- Thrive on working in a fast paced, team environment
- Honesty and Integrity
- Strong work ethic

Barista responsibilities will include:

- Customer Service
- Cashing Orders
- Making Coffee
- Impeccable customer service ensuring customers receive their order quickly and accurately
- Maintaining cleanliness of the store and completing equipment maintenance tasks as required
- Prepare and serve quality food and drink according to Zarraffa's brand standards
- Follow all Food Safety and WH&S guidelines and procedures

Supervisor responsibilities may also include the below tasks:

- Reconcile till
- Supervise fellow staff
- Stock control
- Responding to customer feedback
- Food assembly responsibilities
- Responsible for open & closing of store

The positions are part time offering 20-40 hours per week. A seven day flexibility is required including weekends, early openings and late closes.

Previous experience is preferred.

No agencies please.

**Job Type**: Casual

Pay: From $25.00 per hour

Expected hours: 20 - 38 per week

Supplementary Pay:

- Penalty rates

**Experience**:

- Barista: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

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