Balenciaga Store Manager
5 days ago
SummaryJob DescriptionAbout usCristóbal Balenciaga founded the House in 1917 in his home of Spain.
In 1937, he established the brand in Paris, designing its collections there until 1968.
Cristóbal Balenciaga had a reputation as a couturier of uncompromising standards and was referred to as "the master of us all" by Christian Dior and as "The Couturier of the Couturiers" by Gabrielle Chanel.
The ultra-modern shapes were trademarks of the house.While the brand's identity is firmly rooted in its highly conceptual prêt-à-porter collections, its leather goods, footwear, and accessories experience worldwide success as well.
Among the archetypal products of the House are its handbag collections.
A new focus on the development of Balenciaga ready-to-wear collections for men was quickly established as highly successful.We are currently seeking a Store Manager who will report to the Vice President-SEAO.Your opportunityYou will be accountable for sustaining the brand image, achieving sales and KPIs goals, managing the store team, recruiting, retaining and developing clients, and guarantees compliance with all processes and guidelines set by the brand in order to bring the store to its full potential.How you will contributeManage a retail sales team while overseeing daily store operations including sales targets, KPIs, housekeeping, staff training, inventory management, complaints handling, etc.Lead and motivate retail sales team to provide excellent customer service and achieve sales targetsEnsure operational effectiveness and efficiency in accordance with Balenciaga's standards and requirementsAttract, develop and retain talent by creating a positive work environment and a feedback cultureBuild customer database and maintain a good relationship with valuable customers and VIPWho you arePrior experience in retail and customer services industry with people & store operation managementInclusive leadership style and excellent organizational skillsAdaptability, persuasiveness, risk-taking & dynamicHigh sensitivity to clients' experiences and loyaltyGood command of both spoken and written EnglishGood PC skills such as MS Office and other digital toolsWhy work with us?
This is an exciting opportunity to contribute to the Balenciaga philosophy and to become part of a team that offers possibilities to learn and grow.Balenciaga is committed to thriving your professional development within the House or in the Kering group.
We empower leaders to create, build and sustain high performing teams that excel in execution.
We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.Diversity CommitmentBalenciaga is committed to fostering a diverse workforce.
We believe that diversity in all its forms - gender, age, nationality, culture, disability, sexual orientation... - enriches the workplace and our client experience.
As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors.
Setting people for success is what we live for.
It is part of our interview process to discuss with you how to excel in our company.Job TypeRegularStart Date2025-06-26ScheduleFull timeOrganizationBALENCIAGA AUSTRALIA PTY LTD
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