Service & Production Manager
5 days ago
About the companyOur client is an industry leader in the distribution, servicing, and support of specialist equipment sourced from world-class manufacturers - Trusted across Australia and New Zealand by those working in environmental, civil, mining, and industrial fields.About the RoleThe Service and Production Manager is a permanent leadership role responsible for overseeing and coordinating the Service and Production teams to ensure operational performance aligns with the clients' strategic objectives and values.
This role focuses on uniting a diverse team, promoting collaboration, and driving ongoing improvements in efficiency, quality, and customer satisfaction.Key responsibilities:Lead and develop a diverse team, promoting accountability and company values.Manage daily operations to ensure quality, efficiency, and alignment with business goals.Maintain safety and compliance by managing hazards and equipment standards.Collaborate across teams to ensure smooth operations and effective problem-solving.Work closely with Engineering, Logistics, Technical Support, Warehouse, and Customer Service for smooth workflowsPromote open communication and teamwork across all operational teamsKey attributes:Relevant qualifications such as a Diploma or Degree in Business Management, Industrial Technology, or a Certificate IV/Diploma in Leadership and Management.
Lean Six Sigma certification is highly valued.Proven experience managing service and/or production teams in industrial equipment or related industries, including multi-site or large-scale operations.Demonstrated ability in implementing and sustaining LEAN or similar continuous improvement frameworksExcellent communication, problem-solving, and decision-making abilities, coupled with a strong commitment to customer satisfaction, safety, integrity, and teamwork.This is a great leadership opportunity to join a business that's been growing across Australia and New Zealand.
You'll be an important part of driving the future success of a trusted brand with quality products.
For more information on this role, contact Kashmira Paulet on .
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