Store Consultant

2 weeks ago

Melbourne, Victoria, Australia National Storage Full time

**Customer Service, Administration and Operational Tasks**
**Permanent Full Time Role with Free Onsite Parking**
**No Nights, Sundays or Public Holidays for a Great Work/Life Balance**

**About Us**:
Established in 2000, National Storage is one of Australasia's largest self-storage providers, tailoring self-storage solutions in 200+ storage centres across Australia and New Zealand. As an ASX 200 listed company, we have experienced our success by focusing on the most important part of our business - our people and our customers.

With a continual growth plan for expanding our portfolio across Australia and New Zealand, we have a **Full Time Store Consultant** role now on offer in **Box Hill.**

**The Role**:
Reporting into the Storage Manager, our Store Consultants are a vital role within our business, as they work closely with our customers to ensure a seamless service is provided.

Your responsibilities include:

- Deliver the ultimate customer experience by supporting our customers in making the best storage choice for their needs
- Conduct centre tours and walk throughs which showcase our facilities
- Keep a keen eye on centre presentation, maintenance, and cleanliness to ensure our centres always represent our high standards
- Maintain a safe and secure centre by wearing appropriate safety gear, safe use of equipment, and following workplace health and safety procedures
- Action general administration duties such as customer contracts, inventory, and insurance claims

**Skills and Experience**:

- Strong communication skills to build relationships with customers and stakeholders
- You have a motivated, proactive and positive attitude
- Customer service experience in a sales environment (desirable)
- Ability to work well in a team and autonomously
- Willingness to learn and grow with the business
- Driver's license and car (desirable)

**Benefits**:

- Permanent role with no nights, Sundays or Public Holidays
- Access to company benefits such as paid parental leave and well-being subsides
- Discounts available through a range of leading retailers
- Onsite car park or available parking close by
- Collaborative working environment with the opportunity to receive discretionary gift cards

**Join the team - APPLY NOW

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