Gaming Attendant

Apply now Job no: 533853Work type: Permanent Full TimeLocation: SydneyCategories: GamingFor two decades, The Star Sydney has been a local landmark, deeply ingrained in Pyrmont and Darling Harbour.
Committed to our communities, we strive to create fun in trusted destinations as Australia's premier entertainment hub.
The Darling, and state-of-the-art venues including The Star Event Centre and The Lyric Theatre have hosted prestigious events and international acts.
With extraordinary dining options, including Sokyo, BLACK Bar and Grill, Cucina Porto and our vibrant Sports Bar where the action is live and loud, we are dedicated to delivering the ultimate entertainment, hospitality, and dining experiences for all.As a Gaming Attendant, reporting to the Gaming Services Supervisor or Assistant Gaming Manager, you will be responsible for maintaining a high level of customer service and providing a positive and memorable guest experiencethrough proactively engaging with our guests.
This is a great opportunity to showcase your skills and thrive in the Electronic Gaming team.A few of your responsibilities:Meet and greet guests across the gaming floor and private gaming areas introducing yourself and how you can assist themDevelop and maintain relationships with customers to achieve established service standards and repeat businessEnsure that gaming areas are consistently clean, organised, and well-maintainedMonitor gaming activities are compliant with our establishment's policiesPromote and provide feedback on all customer and guest related service programsWhat we are looking for:Must be able to work on a rotating roster including late nights and public holidaysExperience in a guest service-related fieldExcellent verbal and written communication skillsAbout you:With your exceptional attention to detail and customer centric background, you will take pride in ensuring a fun and unforgettable experience for our guests.
Your ability to work collaboratively with a large and diverse team will set our Electronic Gaming Team up for success.Your role will be pivotal in shaping the success of our Electronic Gaming Team at The Star.What can we offer youSupportive leadership teamUp to 30% Discounts across award-winning restaurants and accommodationMental Health and Wellbeing servicesDiversity & Inclusion areas of focus include Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+Complimentary meal on site every day including hot meals, sandwich bar and moreDiscounted parking + other transport optionsUniform laundered and ready for you daily on propertyPlease be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.Our CultureAt The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities.
We believe in authenticity that embodies our Company values = Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care.We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia's First Nations Peoples, and people with disabilities.
We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process.
We offer a range of flexibleworking options for team members to find a balance between work and life that's right for them and their unique well-being needs.The Star was awardedWGEA Employer of Citation for Gender Equality(2022-24) and has been recognised as a2024 GOLD Employerby the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.It's your time to SHINE
Click on the link below to make your next career move with The Star.Advertised: 25 Aug 2025 AUS Eastern Standard TimeApplications close: 01 Sep 2025 AUS Eastern Standard TimeThe Star Entertainment Group recognises the continuing connection to land, sea and community of First Nations peoples, and we pay our respects to Elders, past and present.We respectfully acknowledge the Traditional Owners of the land on which our properties are located - the Turrbal and Jagera people of the Brisbane region, the Yugambeh language people of the Gold Coast region, and the Gadigal people of the Eora Nation in Pyrmont.